We are looking for a highly organised and detail-oriented E-Commerce Administrator to join our growing team. The successful candidate will be responsible for processing online marketplace orders, printing shipping documentation and labels, coordinating with warehouse staff, and ensuring orders are dispatched accurately and on time

Key Responsibilities

– Process daily online orders from multiple e-commerce platforms, including Takealot (TFS, CPT & JHB), Makro, and Temu.
– Download, print, and prepare shipping notes, waybills, booking papers, and product labels.
– Process bookings through online booking portals.
– Mark shipments as dispatched on seller portals.
– Prepare and distribute documentation to Reception and Warehouse teams.
– Create product sheets as required.
– Book Takealot returns (Tuesdays and Thursdays).
– Process Makro seller orders and generate TBM orders.
– Print courier labels and packing slips for Amazon orders.
– Submit payment, borrowing, salary payout, and purchasing requests through WeCom.
– Monitor and respond to WeChat and WhatsApp communications relating to order processing, rebookings, stock availability, and collections.
– Maintain accurate order records and ensure all documentation is filed correctly.
– Work closely with the warehouse team to ensure efficient order fulfilment.
– Perform general administrative duties related to e-commerce operations.

Minimum Requirements

– Grade 12 (Matric).
– Previous experience in an administrative or e-commerce environment will be advantageous.
– Computer literate with good knowledge of Microsoft Office, especially Excel.
– Fast and accurate data capturing skills.
– Excellent organisational and time management skills.
– Strong attention to detail.
– Able to work under pressure and meet strict deadlines.
– Good written and verbal communication skills.
– Ability to work independently and as part of a team.

Advantageous Experience

– Experience using Takealot Seller Portal.
– Experience with Makro Seller Portal.
– Experience with booking portals and courier systems.
– Familiarity with WeChat, WhatsApp Business, and WeCom.
– Experience working in a warehouse or logistics environment.

Skills & Competencies

– Excellent administrative skills.
– High level of accuracy.
– Problem-solving ability.
– Multi-tasking and prioritisation.
– Strong communication and teamwork.
– Professional work ethic.

Work Location: In person