MAIN PURPOSE OF POSITION:
The Open-Source Product Manager is responsible for managing and growing the Open Source and Linux product portfolio by driving product performance, vendor relationships, and channel enablement. The role ensures effective alignment between vendor strategies and internal business objectives, while supporting sales, marketing, and operational teams to maximise revenue growth and market penetration.

This position acts as the key product expert for Open-Source solutions, providing technical and commercial guidance to internal stakeholders and reseller partners, while identifying new business opportunities, supporting demand generation initiatives, and ensuring successful product lifecycle management.

Open-Source Product Manager Job Duties and Responsibilities

• Product Management & Vendor Engagement
• Understand and manage the full Open Source / Linux product portfolio
• Build and maintain strong vendor relationships
• Participate in quarterly business reviews (QBRs) with vendors
• Drive vendor compliance and alignment with business objectives
• Stay up to date with vendor programs, licensing, and product roadmaps
• Obtain relevant certifications for product credibility and expertise over time
• Provide product training to internal teams and channel partners
• Contribute to brand administration and product lifecycle management

Sales & Business Development

• Align with vendor and brand sales strategies to achieve revenue targets
• Support regional sales teams in growing Open-Source product sales
• Identify and develop new business opportunities within the channel
• Increase in customer and reseller base (channel expansion)
• Drive and support vendor alliance partnerships
• Assist with quotations, deal structuring, and opportunity management
• Manage lead follow-up and pipeline development

Marketing & Demand Generation

• Collaborate with the Brand Manager to develop and execute quarterly marketing plans
• Drive vendor-led and brand-led marketing initiatives
• Support campaigns, incentives, and promotional activities
• Drive event participation and partner engagement activities
• Contribute to weekly and monthly marketing communication (mailers, promotions, etc.)
• Support demand generation initiatives across the reseller channel.

Stakeholder & Channel Management

• Manage reseller expectations through coordination with internal teams (Operations, Procurement, Pre-Sales, Brand)
• Build strong relationships with channel partners and vendors
• Support partner enablement and ensure consistent communication flow
• Act as the product expert for Open-Source solutions within the organisation

People Management

• Managing resellers’ expectations by engaging with Operations, Brand, Procurement, and Pre-sales teams to support all Reseller requests.
• Attend training provided by Vendors to become totally self-sufficient in the sales of products.

REQUIREMENTS

Internal training associated with competencies:

• During the first week of your employment, you’ll be presented with a meticulously crafted learning map designed to seamlessly guide you through your on-the-job training experience.

Requirements :

• Minimum tertiary qualification required – National Diploma in Information Technology or equivalent.
• 2- 3 years of product management experience
• Excellent organizational skills, attention to detail, and the ability to manage multiple tasks simultaneously.
• Knowledge of open-source products and programs.
• Strong understanding of ICT products, open source products, and services.
• Previous experience working in IT distribution will be advantageous.
• Valid driver’s license and own transport

Skills and Abilities:

• Self-motivated and proactive
• Strong communication and interpersonal skills
• Excellent relationship-building ability
• Ability to work across multiple teams and stakeholders
• Calm under pressure and solution-oriented
• High level of accountability and ownership
• Strong organisational and time management skills
• Takes initiative and drives outcomes independently

Ability to meet Job Requirements:

• Fluent in English.
• Own reliable transport.

Office Requirements:

• Office-based working environment.
• Semi-formal dress code.
• Working hours are from 08:00 – 17:00.
• Excellent international business language skills (English), both written and verbal.
• Reliable transport to and from the office.

NOTE:

• This is a permanent position subject to a successful three-month probationary period.
• You will be required to perform such duties as reasonably required by the business.
• Your job description may be amended from time to time if it is valid and reasonable.
• You will serve the Company or any Associated Entity in such capacity as management may reasonably require.
• Duties must be performed faithfully, diligently, and to the best of your abilities.
• You agree to use your best endeavors to promote the best interests of the Company and any Associated Entity.
• You may be required, within reason, to work outside of set duties and/or perform in more than one role