An exciting opportunity is available for an experienced Architect – Application Development (ServiceNow) to join a global technology team.
This role is ideal for a seasoned ServiceNow professional with extensive experience designing enterprise-scale solutions, leading technical teams, and driving platform architecture, governance, and best practices.
Key Responsibilities
Design and architect scalable ServiceNow solutions aligned with business objectives.
Lead the development and enhancement of ServiceNow applications and platform capabilities.
Drive CMDB governance, data quality, and lifecycle management.
Collaborate with ITSM, ITOM, ITAM, and platform teams to ensure seamless service delivery.
Design and implement Discovery, Service Mapping, and system integrations.
Lead technical workshops, governance forums, and architecture reviews.
Mentor and guide technical teams while promoting development best practices.
Develop dashboards, reporting, and platform performance metrics.
Drive automation initiatives and continuous platform improvements.
Support infrastructure roadmaps, platform integrations, and enterprise architecture initiatives.
Requirements
12+ years’ experience working with ServiceNow in large enterprise environments.
Extensive experience with ServiceNow ITSM, ITOM, ITAM, and CMDB.
Proven experience designing and implementing enterprise ServiceNow solutions.
Strong knowledge of CMDB governance, Discovery, Service Mapping, and Configuration Management.
Experience integrating ServiceNow with enterprise platforms such as SCCM, Microsoft Intune, SolarWinds, and other monitoring tools.
Strong understanding of ITIL frameworks, infrastructure architecture, and enterprise integrations.
Experience leading technical teams, mentoring developers, and driving platform strategy.
Excellent stakeholder management, communication, analytical, and troubleshooting skills.
Bachelor’s Degree in Information Technology, Computer Science, or a related field.
ITIL v4 Foundation certification.
ServiceNow Certified Implementation Specialist (CMDB or Discovery) is highly advantageous.
Knowledge of Common Service Data Model (CSDM) is beneficial.
How To Apply:
Contact Hire Resolve today for your next career-changing move
Our client is offering a highly competitive salary for this role based on experience.
Send your CV to: itcareers@hireresolve.za.com or connect with Mischa Bornman via LinkedIn.
Alternatively, you can also contact me directly at Hire Resolve mischa.bornman@hireresolve.us
