Motus Aftermarket Parts is searching for a Regional Retail Manager to oversee the branches in Limpopo. The purpose of this position is to ensure growth and success for the branches, reach financial targets and profits.  

Requirements: 

• Grade 12 / matric essential 
• Degree / Diploma in Business Management or Marketing advantageous 
• 5-8 years’ knowledge and experience of sales and marketing of Commercial Vehicle Parts 
• Skills and Personal Attributes: 
• Management Skills 
• Customer Orientation 
• Negotiation Skills 
• Understanding of HR and IR policies and processes 
• Excellent Communication Skills, both written and verbal 
• Organizational skills 
• Computer literate 
• Administrative skills 
• Coaching and mentoring

Profitability and Cost Control 

• Ensure department achieves budget objectives by continuous examination of operating controls 
• Manage the department efficiently 
• Maintain effective control of expenses in line with budget objectives 
• Ensure all outstanding debts are collected expeditiously 
• Ensure all parts purchased are controlled and sold at a profit 
• Review pricing policies, labour rates, fleet discounts, parts pricing and other company and factory policies 
• Monitor all warranty claim submissions and requisite credits and take action as required 

Customer Satisfaction  

• Improve the quality of Customer Service and Retention by enhanced facilities 
• Improve Sale people skills by effective marketing and ongoing staff training 
• Maintain records of Customer complaints 
• Maintain and / or congratulation for use and action as required 

Staffing  

• Establish the levels of staff required to achieve budget 
• Recruit, select and train staff 
• Ensure that training standards are fully maintained so that future manpower requirements are covered 
• Establish training needs, plan programmes and maintain records of training and costs thereof 
• Conduct staff performance appraisals twice a year and ensure that action is taken on results thereof 
• Conduct staff meetings 

Marketing and Sales 

• Draw up and initiate marketing plans 
• Instigate and operate advertising and promotional activities with the Marketing department 

Asset Control  

• Ensure that premises and equipment and other assets are controlled and used effectively 
• Establish adequate safety and security procedures to protect property and personnel 
• Check all equipment for condition and accuracy of diagnosis 

Housekeeping and Safety  

• Be familiar with the BSOPs and Delegation of Authorities/Limits 
• Implement and ensure compliance with safety rules, legislation and environmental concerns 
• Ensure that the general appearance of the department/branch is of the highest standard 
• Ensure that all clerical functions within the department are carried out in accordance with policies 
• Review with departmental activities and reporting structures 

General  

• Attend functions 
• Perform any other reasonable duties which may be required 
• Promote the SOP in all aspects of the operation