Sales and Retail Operations Manager

  • Permanent
  • Johannesburg, 2001, South Africa View on Map
  • posted 2 weeks ago
  • Posted : June 29, 2026 -Accepting applications

Job Description

At Wheco, our retail operations play a critical role in driving sales performance, customer experience, and operational excellence across our store network. We are looking for experienced and passionate Sales and Retail Operations Managers to lead regional store performance, support our retail teams, and ensure consistent delivery of commercial results and brand standards. If you are a dynamic retail leader who thrives on building high-performing teams and achieving measurable business outcomes, this is an exciting opportunity to make a meaningful impact within a growing retail environment.

Join Wheco as a Sales and Retail Operations Manager and help drive sales growth and operational excellence across our retail stores.

Key Responsibilities:

  • Lead and support a portfolio of approximately 8–10 retail stores within a defined region
  • Drive sales growth and improve store profitability
  • Coach, mentor, and develop Store Managers and their teams
  • Ensure operational excellence, including visual merchandising, stock control, and compliance
  • Analyse sales performance and implement action plans to drive results
  • Support new store openings, promotions, and business growth initiatives
  • Ensure brand consistency and customer experience across all stores
  • Build talent pipelines and develop future retail leaders

Skills and Requirements:

  • Proven experience in multi-site retail leadership
  • Strong commercial and operational management skills
  • Ability to coach, influence, and build high-performing teams
  • Excellent communication and stakeholder management skills
  • Strong analytical and problem-solving ability
  • Ability to manage multiple priorities in a fast-paced environment
  • High level of accountability and attention to detail
  • Willingness to travel regularly within the assigned region

Minimum Requirements:

  • Diploma in Retail Management, Business Management, or a related field; a Degree or advanced qualification is advantageous
  • Valid driver’s license
  • 5+ years’ experience in a senior multi-site retail leadership role
  • Experience within furniture, homeware, lifestyle, or a related retail environment is advantageous

Lead retail operations that drive performance, develop people, and strengthen our brand. Apply now!

Required skills

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