A leading manufacturing and labelling solutions company is looking for an experienced Internal Sales / Customer Service Administrator with strong administrative, customer service, and sales support skills. The successful candidate will support the sales team, manage customer orders, coordinate with internal departments, and ensure excellent customer service in a fast-paced production environment.

Responsibilities:

• Provide sales support by assisting with quotations, proposals, contracts, and order processing.
• Coordinate with production and logistics teams to ensure timely order fulfilment.
• Act as a primary point of contact for customer enquiries and product-related information.
• Resolve customer issues and ensure a high standard of customer service.
• Capture and process customer orders accurately.
• Verify order details and monitor progress through production and delivery stages.
• Build and maintain relationships with customers through regular communication and support.
• Manage routine orders and provide ongoing support to smaller customer accounts.
• Liaise with production, quality, and logistics departments to ensure smooth project execution.
• Maintain up-to-date knowledge of products, pricing structures, and promotions.
• Assist with administrative duties related to sales and customer account management.
• Prepare and maintain customer records, reports, and supporting documentation.

Requirements:

• Matric (Grade 12).
• Qualification in Administration, Marketing, or a related field advantageous.
• Previous experience in administration, sales support, customer service, or internal sales.
• Strong administrative and organisational skills.
• Excellent verbal and written communication abilities.
• Proficiency in Microsoft Word, Excel, and Outlook.
• Strong attention to detail and ability to work in a deadline-driven environment.
• Customer-focused approach with excellent relationship-building skills.

Benefits

• Salary: negotiable.

Contact RPO Recruitment for your next career opportunity.

• Our client is offering a highly competitive salary for this role based on experience.
• Apply for this role today, contact Jarad Pentz at RPO Recruitment or on LinkedIn.
• You can also visit the RPO Recruitment website: rporecruitment.us or email us your
  CV: logistics@rpo-recruit.za.com.

We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.