A fast-paced financial services company is looking for an experienced Collections Agent with strong negotiation skills and the ability to manage debtor accounts effectively in a target-driven environment. The successful candidate will be responsible for collections, updating debtor information, maintaining accurate system records, and ensuring quality assurance standards are consistently met.

Responsibilities:

• Manage collections processes, including PTPs, settlements, and activations
• Verify and update debtor information on the in-house system
• Record all customer interactions accurately on the system
• Ensure adherence to company scripts and quality standards
• Achieve minimum QA targets and maintain compliance with internal procedures
• Negotiate payment arrangements in line with company expectations
• Perform general administrative duties related to collections

Requirements:

• Minimum 6 months’ collections or debt recovery experience
• Strong negotiation and communication skills
• Ability to work in a target-driven environment
• Good administrative and computer literacy skills
• Strong attention to detail and accuracy
• Must be currently active in the job market
• Ability to travel to Westville

Benefits

• Salary: negotiable.

Contact RPO Recruitment for your next career opportunity.

• Our client is offering a highly competitive salary for this role based on experience.
• Apply for this role today, contact Jarad Pentz at RPO Recruitment or on LinkedIn.
• You can also visit the RPO Recruitment website: rporecruitment.us or email us your
  CV: financialcareers@rpo-recruit.za.com.

We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.