– Daily management and supervision of Cabin Crew staff;
– In conjunction with the Recruitment department, conduct screening, interviewing, vetting and selection of new entry Cabin Crew;
– Draft and implement changes to the FAM and training programmes as and when required;
– Prepare all additions and amendments to the FAM;
– Review content of training material and exam papers;
– Attend training administration meetings;
– Compile directives and notices to cabin crew members as and when required;
– Liaise with other relevant departments / stakeholders to ensure that they are adequately briefed concerning services and other procedures concerning cabin services;
– Check Crew license currency on a daily basis;
– Manage administration and approval of all leave applications on ESS;
– Investigate any abuse of leave / sick leave;
– Assist with the preparation, control and administration of the Cabin Crew department’s budget;
– Attend management and other meetings representing the Cabin Crew department as may be applicable and ensuring action items are executed;
– Prepare exception reports on roster fairness and present to manager;
– Facilitate roster requests;
– Provide monthly guidance to the Rosters department;
– Implement SACAA regulations pertaining to Cabin Crew responsibilities, including flight and duty requirements;
– Ensure compliance as it relates to Flight Operations processes and standards as delegated by the Manager;
– Assist with the implementation of relevant procedures, standards, specifications and guidelines within Flight Operations;
– Action all accident / incident and other occurrence reports were applicable;
– All safety reports to be escalated to Manager;
– Process and Action all cabin crew member flight reports;
– Monitor and action fatigue related safety risks;
– Assist with the implementation of the departmental KPl’s;
– Enforce the overall welfare and morale of all Cabin Crew members through regular and professional engagement with cabin crew members;
– Action the overall discipline of all Cabin Crew members (educating, corrective measures, first line warnings);
– Together with ER Team, coordinate all activities relating to Employee Relations (i.e. investigations, hearings, etc.) and represent the company on matters at the CCMA.
– Grade 12 or equivalent;
– Hold a valid Cabin Crew Member license (Essential);
– Minimum of 7 years’ flying experience, of which at least 5 years must have been in an In-Charge/Senior Cabin Crew capacity (Essential);
– Willingness and ability to travel between operational bases as required (Essential);
– Clear disciplinary record (Essential);
– Consistent and reliable attendance record (Essential);
– Willingness and availability to work outside normal office hours, as required by operational demands (Essential).
**Personal Attributes**
– Professional and well groomed;
– Immaculate time keeping;
– High level of integrity;
– Emotionally intelligent, empathetic and compassionate;
– Diplomatic, respectful and fair;
– Friendly, positive and approachable;
– Assertive and confident;
– Ability to inspire and motivate others;
– Safety-conscious and able to remain composed under pressure;
– Strong work ethic and commitment;
– Objective and unbiased in decision-making.
**Application Guideline**
– Email applications will not be accepted;
– Preference will be given to members of under-represented designated groups;
– Should no feedback be provided within two (2) weeks from the closing date, please consider your application as unsuccessful.
**FlySafair Reserves The Right**
– Not to proceed with this vacancy;
– To appoint the selected candidates based on its operational requirements.
August 6, 2026