**Job Description**

– To provide professional, proactive and effective administration, coordination, and operational support to the ALM & Market Risk and Enterprise Risk Management departments.

**Qualification and Experience**

– Matric
– Relevant Diploma
– 2-5 years’ proven administrative experience, preferably supporting senior management and formal governance committees.
– Strong minute-taking and technical-writing capability, with the ability to produce clear, accurate and timely records of complex discussions.
– Advanced proficiency in Microsoft Word, PowerPoint, Excel and Outlook.
– Knowledge of SAP will be an advantage.
– Ability to manage competing priorities, multiple committee cycles and tight deadlines.
– Ability to work independently and collaboratively across ERM, ALM & Market Risk and other stakeholder departments.

**Roles and Responsibilities**

– Provide ongoing secretarial and general administrative support to ERM and ALM & Market Risk.
– Coordinate annual committee calendars, schedule meetings and manage related correspondence, venues and logistics.
– Prepare agendas, collate and quality-check meeting packs, distribute documents within agreed timelines and maintain governance records.
– Record accurate minutes of technically complex discussions, maintain decision and action registers, and follow up with responsible officials until matters are closed.
– Support the ERM Forum, ALCO and related special meetings and technical subcommittees.
– Coordinate ERM risk workshops, including scheduling sessions, issuing invitations, confirming attendance, preparing workshop materials and arranging venues or virtual meeting facilities.
– Provide administrative support for risk assessments by coordinating information requests,
– circulating templates, consolidating submissions and monitoring completion against agreed timelines.
– Maintain risk issue, action and recommendation trackers; obtain progress updates from responsible stakeholders; and escalate overdue or incomplete responses to the relevant Risk Manager.
– Maintain orderly and complete records of risk workshops, assessments, supporting evidence, approvals, correspondence and agreed actions in the relevant repositories.
– Assist with compiling routine management information on the status of risk assessments, workshops, outstanding issues and action closures for review by the ERM Risk Managers

**Roles and Responsibilities (cont.)**

– Coordinate stakeholder follow-ups and reminders required to support timely completion of ERM deliverables, while substantive risk analysis and second-line assurance remain the responsibility of the Risk Managers.
– Draft and format memoranda, reports, presentations and other departmental correspondence.
– Manage the diaries and meeting commitments of the Heads of ERM and ALM & Market Risk, with priorities agreed between the departments.
– Coordinate travel arrangements, claims, SAP-related administration and payment processing for the Heads and teams, as required.
– Liaise with Group Secretariat, Corporate Treasury and other internal stakeholders to support the effective functioning of the departments and their governance structures

**Job Requirements**

TECHNICAL/FUCNTIONAL COMPETENCIES

– Strong minute-taking and technical-writing capability
– Strong planning, organisational and stakeholder-coordination skills
– High levels of accuracy, discretion and confidentiality.
– Ability to liaise and engage with internal and external clients
– Customer service skills

BEHAVIOURAL COMPETENCIES

– Interpersonal skills
– Communication skills (both written and verbal)
– Ability to multi-task and thrive under work pressure
– Teamwork and Collaboration

Job Reference: IDC00835