**The purpose of the role is:** To manage, co-ordinate, organise, control and monitor all administrative aspects of multiple residences as per the standards and requirements set out by Metrorez. This is a highly administrative role, with full understanding of the university and tvet nsfsas and bursary funding and intake model essential.

– **Administrative Management:**Handling student applications, managing occupancy records, maintaining accurate records of residence activities, and ensuring efficient and accurate data capturing
– **Student Support:**
– Serving as a point of contact for student inquiries and concerns, providing guidance and support, and addressing issues related to student funding and nsfas related quierries

Qualification

– Diploma or degree
– Business Administration and related
– relevant practical management experience within the residence / hospitality / facilities environment
– Excellent client, service, people and student orientation
– **Skills & Competencies**
– Strong administrative and organisational skills
– An in-depth knowledge of residence rules, regulations and processes.
– An in-depth knowledge of university procedures and policies relating to student finance, admission, disability,
– Strong interpersonal and communication skills.
– Good negotiation, conflict resolution and mediation skills.
– Computer literacy (MS Word, MS Excel, and very good at understanding systems
– Manages financial and budgetary issues of a particular residence
– Assists the residence admissions with registration of residence students in residence

Job Types: Full-time, Contract, Permanent

Experience:

– residence administration: 1 year (Required)

Work Location: In person