Our client is seeking a proactive IT Technician to take ownership of day‑to‑day IT support services, ensuring systems are reliable, secure, and aligned with business goals. This is a hands‑on role where you’ll manage installations, troubleshoot issues, and provide end‑user support across a diverse IT environment.

What you’ll do:

• Set up and manage user accounts, permissions, and network access
• Uphold and test IT security, blocking unauthorised access
• Provide support across multiple business software applications
• Implement preventative maintenance plans and monitor system performance
• Troubleshoot LAN/WAN/Wi‑Fi/VLAN/VoIP/biometric/AV connections
• Configure and maintain switches, servers, RAID controllers, and backups
• Install and configure hardware/software, repair or replace damaged equipment
• Coordinate with vendors to resolve technical issues and endorse system upgrades
• Provide weekly feedback on job cards and maintain accurate IT records
• Mentor junior technicians and ensure compliance with safety standards

What we’re looking for:

• Matric (Grade 12) and Bachelor’s degree in Computer Science or related field
• 3+ years’ experience in computer networks and systems maintenance
• A+, N+, MCSE, MCSA, MCITP certifications advantageous
• Strong knowledge of Cisco/Dell Layer 3 switching, group policy, and backup environments
• Excellent communication, problem‑solving, and time management skills
• Ability to work under pressure, multitask, and meet deadlines
• Self‑motivated, target‑driven, and willing to work standby
• Own transport required

Why join? This is a fantastic opportunity for a skilled IT Technician who enjoys responsibility, thrives in a fast‑paced environment, and wants to play a key role in keeping business systems running seamlessly.