Customer Service Representative



DeCrescente Distributing Company is a great place to work! We offer competitive benefits as well as the perks of working in an energetic, fast-paced environment.

We are currently seeking a Customer Service Representative to join our team at our main office located in Mechanicville

The Customer Service Representative is responsible for communicating professionally with customers over the phone or through email. This position is responsible for documenting and assisting in the resolution of customer issues. The Customer Service Representative is also responsible for assisting salespersons, drivers and other employees with any questions or concerns regarding customer accounts. As a member of our office staff this person will also have other general office responsibilities.

The regular hours for this position are Monday – Friday 8:00am – 5:00pm. Schedule flexibility may be required periodically.


Successful candidates will possess the following:

2 years’ experience or more in an office setting preferred
Strong written and verbal communication skills
Strong sense of urgency and good follow up
Proficiency in Microsoft Outlook, Word and Excel
Experience with technology that can be transferred to our VIP beverage system


Our benefits include:

Health benefits (medical, dental and vision) after 30 days
401 (k) with generous company match
FREE onsite Wellness Center for medical care and physical therapy
FREE onsite Fitness Center with round the clock access
Employee Purchase Discount Program
Generous paid time off (including your birthday)
Holidays off (including Super Bowl holiday)
Family oriented activities and events
To learn more about our employment opportunities text #hireme to 888111.

Find out more
User Avatar
Posted 1 year ago