Provide professional cleaning services across academic and support areas, ensuring a hygienic, safe, and welcoming environment for students, staff, and visitors.

Core Purpose

• Maintain cleanliness and hygiene standards across university buildings, venues, and outdoor spaces.
• Deliver a professional cleaning service that supports the academic and social environment of the institution.

Key Performance Areas

• Clean university buildings, corridors, and public/outdoor spaces.
• Perform general and deep cleaning of floors, surfaces, carpets, and ablution facilities.
• Clean offices, classrooms, residences, libraries, labs, conference rooms, kitchens, and staff areas.
• Ensure occupational health and safety standards are upheld.
• Manage keys/swipe cards, cleaning consumables, and equipment responsibly.

Core Competencies

• Knowledge of cleaning procedures, methods, and materials.
• Experience with strip-and-seal processes and carpet cleaning.
• Strong interpersonal and communication skills.
• Good planning, organisation, and ability to work independently or in teams.
• Physically fit to meet job requirements.
• Customer-focused, flexible, punctual, and accountable.

Additional Competencies

• Caring attitude with strong customer service orientation.
• Ability to work under pressure and in stressful situations.
• Willingness to work during vacation periods, after hours, and on public holidays.

Behavioural Attributes

• Self-motivated and dedicated.
• Attention to detail.
• Strong teamwork ethic.

Minimum Requirements

• Grade 8–12 education.
• Up to 12 months’ experience in a cleaning role within operations or similar environment, with proven teamwork.