Retentions Consultant (New Business)

  • Permanent
  • Pretoria, 0181, South Africa View on Map
  • @ posted 19 hours ago
  • Posted : July 8, 2026 -Accepting applications

Job Description

We’ve got a position available for a retentions consultant

Company: King Price

Purpose of position

Effectively communicate with new clients and proactively manage relationships to enhance client loyalty and retention within two months of them joining King Price.

 Responsibilities

  • Handling difficult client calls
  • Retaining clients as part of the King Price royal family
  • Dealing with client queries and complaints in a competent, efficient and professional way, and in accordance with the company’s quality and performance standards
  • All dealings with clients must be in alignment with the company culture and values

Requirements

  • Matric or matric equivalent (essential)
  • Previous retentions experience (beneficial)
  • RE and FAIS qualifications (beneficial)

Skills and Attributes

  • Sales and client service oriented
  • Attention to detail and quality oriented
  • Deadline and results oriented
  • Ability to take initiative 
  • Enthusiastic and passionate about the job and the company
  • Organised, punctual and excellent time management skills
  • Teamwork and collaboration
  • Good judgment and problem-solving skills
  • Adaptable and resilient
  • Honesty and integrity
  • Good interpersonal and communication skills
  • Negotiation skills
  • Administration skills

Should you not receive any feedback within ten (10) working days after the closing date, please accept your application as unsuccessful.

Required skills

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