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CLIENT SERVICE OFFICER: IES REF NO: HR/4/4/10/658

Job Detail

  • Department  Employment and Labour
  • Experience  No Experience
  • Employment Equity  White Male 
  • Qualifications  Matric 

Job Description

  • REQUIREMENTS

Matriculation/Grade 12/Senior Certificate. Knowledge: All relevant Labour
Legislations and Regulations, Related ILO conventions, Public Service
15
Regulations, Public Service Act, Knowledge of the Departmental Policies,
Procedures and Guidelines, Batho Pele principles. Skills: Interpersonal,
Telephone etiquette, Interviewing, Computer literacy, Communication, Ability to
interpret legislation, Problem solving.

  • DUTIES

Render services at help desk as the first point of entry within the Registration
Services. Resolve all complaints on IES labour legislations received from
Clients within the scope and dictates of the IES SOP. Render general
administrative duties and participate in advocacy sessions as and when
required.

  • ENQUIRIES

Ms K Fuller Tel No: (021) 441 8119

  • APPLICATIONS

Chief Director: Provincial Operations: PO Box 872, Cape Town, 8000 or hand
deliver at: Department of Employment and Labour, No.9 Long Street, Cnr
Riebeeck and Long Street, Cape Town. Email: WCJobsBEA@LABOUR.gov.za

  • NOTE
Priority will be given to White Males

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