Retentions Consultant (New Business)
- Permanent
- Pretoria, 0181, South Africa View on Map
- posted 21 hours ago
- Posted : July 8, 2026 -Accepting applications
Job Description
We’ve got a position available for a retentions consultant
Company: King Price
Purpose of position
Effectively communicate with new clients and proactively manage relationships to enhance client loyalty and retention within two months of them joining King Price.
Responsibilities
- Handling difficult client calls
- Retaining clients as part of the King Price royal family
- Dealing with client queries and complaints in a competent, efficient and professional way, and in accordance with the company’s quality and performance standards
- All dealings with clients must be in alignment with the company culture and values
Requirements
- Matric or matric equivalent (essential)
- Previous retentions experience (beneficial)
- RE and FAIS qualifications (beneficial)
Skills and Attributes
- Sales and client service oriented
- Attention to detail and quality oriented
- Deadline and results oriented
- Ability to take initiative
- Enthusiastic and passionate about the job and the company
- Organised, punctual and excellent time management skills
- Teamwork and collaboration
- Good judgment and problem-solving skills
- Adaptable and resilient
- Honesty and integrity
- Good interpersonal and communication skills
- Negotiation skills
- Administration skills
Should you not receive any feedback within ten (10) working days after the closing date, please accept your application as unsuccessful.
Required skills
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