Role Overview

Responsible for managing the accounts receivable function by maintaining accurate debtor records and ensuring timely collection of outstanding payments.

Minimum Requirements & Qualifications

• Diploma in Accounting or Financial Management
• 3–5 years’ finance experience with exposure to debtors, creditors, cashbook, bank reconciliations, and general ledger processing
• Solid understanding of accounting principles and fundamentals
• Advanced proficiency in MS Excel and accounting systems
• Strong numerical accuracy and attention to detail
• Ability to interpret financial data and provide clear, actionable commentary

Key Performance Areas

Debtor Account Management

• Maintain accurate debtor records, including customer details, payment terms, and balances.
• Generate and distribute invoices and customer statements promptly.
• Monitor debtors ageing reports and prioritise collection activities.
• Negotiate payment arrangements when necessary.

Collections & Dispute Resolution

• Follow up on overdue accounts via phone and email to ensure timely payment.
• Investigate and resolve invoice queries, billing discrepancies, and payment disputes.
• Liaise with sales and administration teams regarding payment terms and account queries.
• Assist customers with billing and account-related queries.

Reporting & Communication

• Prepare debtor reports and provide regular updates to management.
• Deliver clear commentary on financial data to support decision-making.