We are #Hiring on behalf of our client, Adagin Technologies. They are an innovative **Agri-tech** business that has mastered bringing technology into the agricultural sector, by helping farms and packhouses operate more efficiently through smart weighing, measurement, and cloud-based solutions.

This new Junior IT Technical Support role will form part of the **Scales** division to service, calibrate, install, and maintain weighing and measurement systems at customer sites across farms in the Western Cape.

Working alongside our Head Technician, you will be exposed to a **variety of technical work, from fault finding and preventative maintenance to installations and customer support**. It is a great opportunity for someone who is eager to learn, enjoys working with their hands, solving problems, and getting out into the field rather than sitting behind a desk.

Our **ideal candidate** is a dynamic, driven and forward thinking individual! Having a background in electronics, IT, or computer hardware coupled with any form of exposure to agriculture, farming, or packhouse environments would be a great fit!

**Location:** Stellenbosch, Cape Town

**Department:** Scales Division within Agri-tech company

**Work Model:** Full Time, Onsite

**Requirements**

**Key Responsibilities:**

– Calibrate, service, and maintain weighing and measurement systems
– Install new hardware and equipment at customer sites
– Diagnose and resolve hardware and network faults
– Configure routers, access points, and local network environments
– Carry out preventative maintenance and equipment inspections
– Perform workshop repairs during quieter periods
– Provide support to the Cloud Division when required
– Complete job cards accurately, including hours worked and parts used
– Record service work and maintenance completed
– Report ongoing and completed work to the Senior Technician
– Assist with stock checks and basic workshop administration
– Build and maintain positive customer relationships.
– Respond to scheduled service calls and technical call-outs.

**Minimum Requirements:**

– Fluent in Afrikaans (essential)
– Diploma in Electronics, IT, Computer Hardware, or a related technical field
– Some experience in a similar role will be advantageous
– Exposure to an agri-tech or any other related industry will be advantageous
– Knowledge or experience in diagnosing computer hardware faults
– Knowledge or experience setting up and troubleshooting local network environments
– Willingness to travel throughout the Western Cape and occasionally to other provinces
– Valid South African driver’s license
– Own reliable transport to the Stellenbosch office.

**Competencies:**

– Eager to learn and grow with the business
– Strong technical fault-finding and problem-solving abilities
– Good communication and customer service skills
– Able to work independently and take ownership
– Well-organised with good attention to detail
– Comfortable using digital tools and job management systems
– Reliable, professional, and willing to learn
– Positive attitude with a strong customer focus

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