1. Purpose of the Role

• To perform general cleaning duties in designated rooms and accommodation units.

2. Key Responsibilities
2.1. Cleaning Operations

• Make beds.
• Clean rugs, carpets, upholstered furniture, and/or draperies, using vacuum cleaners and brushes.
• Empty wastebaskets and clean ashtrays.
• Take laundry to the laundry attendants.
• Sweep, scrub, wax, and/or polish floors, using brooms, mops, and/or powered scrubbing and waxing machines.
• Dust and polish furniture and equipment.
• Wash windows, walls, ceilings, and woodwork, wax and polish as necessary.
• Dust window blinds and curtains.
• Move and arrange furniture, and turn mattresses.
• Clean and sanitise bathrooms.
• Replace empty or used consumables as per the agreed standard.
• Report any breakages, misuse of facilities or theft of items.
• Complete the cleaning schedule on a daily basis.

2.2. Health and Safety Compliance

• Ensure the cleaning and sanitising processes comply with Company and client standards and general health and safety standards.
• Ensure appropriate protective clothing is worn at all times.
• Ensure all items are disposed of in the appropriate receptacles to prevent blockages and damage to equipment and structures.
• 2.3. Effective Teamwork and Self-Management
• Take ownership and accountability for tasks and activities and demonstrate effective self-management in terms of planning and prioritising, and self-development.
• Follow through to ensure that quality and productivity standards of work are consistently and accurately maintained.
• Inform relevant parties in the event of tasks or deadlines not met, the potential risks thereof and provide appropriate resolution.
• Manage colleagues’ expectations and communicate appropriately.
• Demonstrate willingness to help others and “go the extra mile” to meet team targets and objectives.

KNOWLEDGE/COMPETENCE
What skills, knowledge, and/or attributes are necessary to perform the role?
1. Knowledge

• Cleaning procedures and equipment
• Hygiene, health and safety standards

2. Skills

• Literacy
• Numeracy

3. Attributes

• Attention to detail

QUALIFICATION ANDEXPERIENCE

• Grade 12 certificate or equivalent qualification
• Between 0 and 3 years experience is required