Key Responsibilities

• Manage and lead a debt collection call centre team to achieve daily and monthly recovery targets

• Monitor team performance and provide training, coaching, and performance management

• Develop and implement collection strategies and credit control policies to improve cash recovery

• Prepare reports on aging debt, collection performance, and portfolio risk

• Ensure all collection activities comply with debt recovery regulations and company policies

Minimum Requirements

• 5+ years’ experience in debt collection, credit control, or financial services

• Proven experience managing a call centre or collections team

• Strong understanding of debt recovery laws and compliance requirements

• Excellent communication, negotiation, and analytical skills

• Experience working with CRM systems, debt collection software, and Microsoft Excel

• Strong problem-solving and decision-making skills

Desired Skills

• Call Centre Management

• Debt Recovery & Collections

• Credit Control

Minimum Requirements

• 2–3 years’ recruitment experience, preferably within an agency setting.
• Proven track record in candidate sourcing, screening, and shortlisting.
• Fully bilingual in Afrikaans and English (written and verbal).
• Strong communication and interpersonal skills.
• Experience using job boards, LinkedIn, and recruitment platforms.
• Ability to manage multiple vacancies simultaneously.
• Excellent organisational skills and attention to detail.
• Computer literacy in Microsoft Office and recruitment systems.

Key Responsibilities

Candidate Sourcing & Screening

• Source candidates via job boards, networking, referrals, and headhunting.
• Screen and interview candidates according to client requirements.
• Prepare and brief candidates for client interviews.
• Maintain candidate pipelines and recruitment databases.

Recruitment Process Management

• Match suitable candidates to client vacancies.
• Coordinate interviews between candidates and clients.
• Manage the recruitment process from sourcing through to placement.
• Assist with offer negotiations and candidate onboarding.

Client & Relationship Management

• Support client account management and uphold strong service levels.
• Provide regular communication and feedback to clients and candidates.
• Identify opportunities for additional placements within existing accounts.
• Assist with business development initiatives when required.

Ideal Candidate

• Proactive, organised, and people-focused.
• Comfortable working independently in a remote environment.
• Professional and confident when engaging with clients and candidates.
• Strong attention to detail with the ability to manage multiple tasks.
• A team player eager to grow within a supportive recruitment team.

What We Offer

• Career growth within a structured recruitment business.
• Exposure to the full recruitment lifecycle.
• Training and mentorship from experienced recruiters.
• A collaborative and supportive remote working environment.

• Oversee procurement for residential construction projects, from structural works to premium finishes

• Handle bookkeeping duties, including reconciliations and managing supplier invoices

• Maintain accurate purchasing records and support cost control processes

• Create purchase orders, monitor deliveries, and liaise with suppliers

• Provide administrative support to project and finance teams

Experience, Competencies & Requirements

• Proven experience in residential construction procurement

• Strong bookkeeping and reconciliation skills

• Proficient in Microsoft Excel

• Excellent written and verbal communication skills

• Highly organised with strong attention to detail

• Preference for candidates based in Johannesburg South or nearby areas