Ace Job Hub - Feed https://acejobhub.com Discover Job Opportunities and Online Courses Wed, 22 Apr 2026 14:24:16 +0000 hourly 1 https://wordpress.org/?v=6.9.4 https://acejobhub.com/wp-content/uploads/2025/12/cropped-Blue-logo-32x32.png Ace Job Hub https://acejobhub.com 32 32 <![CDATA[Call Centre Manager – Debt Collection]]> Tue, 10 Mar 2026 13:19:21 +0000 Sun, 31 May 2026 05:57:09 +0000 Thu, 30 Apr 2026 08:00:18 +0000 This opportunity is ideal for professionals with strong leadership abilities and a background in debt recovery, credit control, or financial services call centres.

Key Responsibilities

  • Manage and lead a debt collection call centre team to achieve daily and monthly recovery targets

  • Monitor team performance and provide training, coaching, and performance management

  • Develop and implement collection strategies and credit control policies to improve cash recovery

  • Prepare reports on aging debt, collection performance, and portfolio risk

  • Ensure all collection activities comply with debt recovery regulations and company policies

Minimum Requirements

  • 5+ years’ experience in debt collection, credit control, or financial services

  • Proven experience managing a call centre or collections team

  • Strong understanding of debt recovery laws and compliance requirements

  • Excellent communication, negotiation, and analytical skills

  • Experience working with CRM systems, debt collection software, and Microsoft Excel

  • Strong problem-solving and decision-making skills

Desired Skills

  • Call Centre Management

  • Debt Recovery & Collections

  • Credit Control

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