Are you passionate about sales and customer service? Do you thrive in a dynamic, fast-paced environment? If so, MCE Electric wants you to join our team as an Internal Salesperson!  

You will play a key role in driving sales and supporting our customers. This position involves managing leads, engaging with customers, and processing sales transactions.  

Knowledge and Abilities:  

• Strong understanding of sales techniques and customer service practices. 

• Ability to manage multiple tasks, prioritise, and meet deadlines in a fast-paced environment. 

• Strong verbal and written communication skills to effectively interact with customers and team members. 

• Proficiency in using sales software and tools. 

• Ability to identify customer needs and provide effective solutions. 

• Professionalism in all interactions, demonstrating a high level of integrity and reliability. 

Key Responsibilities: 

Lead Management:  

• Follow up on inbound inquiries and leads via phone, email, or other communication channels. 

Customer Interaction:  

• Engage with potential and existing customers to understand their needs and offer appropriate products or services. 

• Build and maintain strong relationships with clients to encourage repeat business. 

Sales Processes:  

• Prepare and send quotations, proposals, and sales orders. 

• Process incoming sale orders. 

Sales Administration:  

• Maintain accurate and up-to-date records of customer interactions and sales activities. 

Product Knowledge:  

• Stay informed about the company’s products, services, and industry trends. 

• Educate customers about product features and benefits to assist in their purchasing decisions. 

Sales Support:  

• Collaborate with other departments, to ensure a seamless sales process. 

 Boxes to tick: 

• National Senior Certificate or equivalent to NQF 4 

• Minimum of 2 years’ experience in an internal sales or customer service role, preferably within the electrical products or related industry. 

A highly analytical, disciplined and process-driven Stock and Inventory Manager who thrives in a fast-paced environment and takes pride in operational excellence, stock accuracy, and continuous process improvement while leading teams to achieve high performance. You will be responsible for the strategic and operational management of all inventory across the branch/warehouse. 

Knowledge and abilities: 

• Exceptional attention to detail. 

• High integrity and ethical conduct. 

• Process-driven and structured thinker. 

• Strong numerical and analytical ability. 

• Strong leadership and team management skills. 

• Problem-solving and root cause analysis capability. 

• Proficient in warehouse management software, systems and processes. 

Key Responsibilities:  

• Oversee daily operations of the stock control department while assisting with warehouse and operational activities as needed. 

• Maintain accurate bin allocations and stock locations, monitor bin integrity, and prepare regular inventory and operational reports to support decision-making. 

• Oversee work order planning and processing, ensuring stock availability aligns with operational requirements and demand planning. 

• Manage cycle counts, sectional counts, and stock takes, investigate discrepancies, and implement corrective actions to maintain high inventory accuracy. 

• Coordinate inter-branch transfers (IBTs), ensuring accurate requesting, dispatching, receiving, and system processing of stock movements. 

• Monitor incoming shipments and back orders, ensuring accurate tracking, communication, and timely resolution of outstanding stock items. 

• Ensure correct SKU allocation and barcode accuracy for all products, supporting traceability and system integrity. 

• Oversee proper handling, storage, and movement of stock to prevent damage, losses, or inaccuracies. 

• Support overall warehouse efficiency by ensuring stock is packed away timeously, shelves remain stocked, and operational workflows are maintained. 

• Provide inventory support to sales, marketing, and returns processes by ensuring accurate stock availability, allocations, and processing of returned items. 

• Ensure compliance with company policies, health and safety regulations, and warehouse operational standards at all times. 

Boxes to Tick: 

• National Senior Certificate or equivalent to NQF 4 

• Diploma or Degree in Supply Chain, Inventory Management or related field preferred. 

• Minimum of 5 years’ experience in inventory and stock control within a wholesale, distribution or warehouse environment. 

• Minimum of 3 years’ experience managing a team of warehouse staff and activities. 

• Experience with ERP systems (Kerridge K8 advantageous)