The successful candidate will be responsible for coordinating social media management, paid advertising, influencer campaigns, content localisation, campaign execution and performance reporting. This role is ideal for someone who thrives in a fast-paced environment and can manage multiple brand identities while ensuring campaigns are delivered accurately, on time and in line with business objectives.

Key Responsibilities

• Maintain distinct brand positioning across multiple brands.
• Localise and adapt global content for the South African market.
• Ensure digital content aligns with each brand’s tone, identity and guidelines.
• Assist with maintaining structured content and campaign calendars.
• Plan, schedule and publish content across Facebook, Instagram and TikTok.
• Coordinate content rollouts across multiple brands and platforms.
• Monitor engagement and community interactions.
• Track social media growth and engagement performance.
• Assist with planning and executing paid social media campaigns.
• Coordinate sponsored advertising across relevant platforms.
• Monitor advertising budgets and performance metrics.
• Compile performance summaries and identify optimisation opportunities.
• Coordinate influencer partnerships from briefing through to execution.
• Track campaign deliverables and timelines.
• Assist with partner marketing initiatives.
• Ensure brand consistency across collaborations.
• Coordinate promotions and digital campaigns across multiple brands.
• Ensure alignment between marketing calendars and sales objectives.
• Support campaign rollouts from briefing through to reporting.
• Prepare post-campaign performance reports.
• Coordinate website content updates in line with campaigns.
• Ensure promotions and messaging are accurately reflected online.
• Work with internal teams and developers when required.
• Compile monthly performance reports across multiple brands.
• Track KPIs including engagement, reach, conversions and ROI.
• Provide structured feedback and recommendations for improvement.

Requirements

• Experience managing or coordinating multiple brands.
• Strong understanding of Facebook, Instagram and TikTok.
• Exposure to paid social media advertising.
• Experience coordinating influencer campaigns.
• Excellent organisational and project management skills.
• Strong written communication and copy coordination abilities.
• Analytical mindset with experience in reporting and performance tracking.
• Experience working with ZOHO.

How To Apply:

• Contact Hire Resolve today for your next career-changing move
• Our client is offering a highly competitive salary for this role based on experience.
• Send your CV to: itcareers@hireresolve.za.com or connect with Mischa Bornman via LinkedIn.
• Alternatively, you can also contact me directly at Hire Resolve mischa.bornman@hireresolve.us
• We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.
• If you meet the above requirements and are ready for a career-changing opportunity, apply today by emailing your CV to itcareers@hireresolve.za.com  or visit our website: www.hireresolve.co.za.

: 
✅ Bachelor’s Degree or Diploma in Information Technology, Computer Science, Data Analytics, or a related field.
✅ 3+ years of experience developing Microsoft Power BI solutions.
✅ Strong experience with Power BI Desktop and Power BI Service.
✅ Advanced knowledge of DAX, Power Query (M), and data modeling.
✅ Strong SQL skills with experience writing complex queries and stored procedures.
✅ Experience working with SQL Server and Microsoft BI technologies.
✅ Understanding of ETL concepts and data warehousing principles.
✅ Experience integrating multiple data sources into Power BI.
✅ Excellent analytical and problem-solving skills.
✅ Strong communication and stakeholder engagement abilities.

If you meet the above requirements and want to make a career-changing move, apply today by emailing your CV to itcareers@hireresolve.za.com or visit our website: www.hireresolve.co.za

: 
✅ Grade 12 (Matric).
✅ 2–4 years’ experience in a telesales, call centre sales, or internal sales role.
✅ Proven track record of achieving sales targets.
✅ Excellent telephone etiquette and communication skills.
✅ Strong negotiation and closing abilities.
✅ Computer literate with experience using CRM systems and Microsoft Office.
✅ Ability to work under pressure in a target-driven environment.
✅ Strong organisational and time management skills.

If you meet the above requirements and want to make a career-changing move, apply today by emailing your CV to logistics@hireresolve.za.com or visit our website: www.hireresolve.co.za

The role requires experience across IBP modules, including Sales & Operations Planning (S&OP), Demand Planning, Supply Response, Inventory Optimisation, and Control Tower, as well as strong integration knowledge with SAP ECC and SAP S/4HANA environments.

Required Experience & Qualifications:

• 4+ years’ experience working with SAP IBP solutions.
• 3+ years’ experience in SAP IBP configuration and implementation with proven delivery outcomes.
• Strong knowledge of SAP IBP functionality, configuration, customisation, and support.
• Experience working with IBP S&OP, Demand, Supply Response, Inventory, and Control Tower modules.
• Experience integrating SAP IBP with SAP ECC and SAP S/4HANA.
• Experience working within Waterfall, Agile, and Scrum methodologies.
• Ability to conduct gap analysis, gather requirements, and create functional specifications for development teams.
• Strong understanding of supply chain planning processes and business requirements.
• Experience supporting end users and troubleshooting application-related issues.
• Strong analytical, problem-solving, communication, and stakeholder management skills.
• Bachelor’s Degree in Information Systems, Computer Science, Data Analytics, or related field.
• SAP IBP certifications advantageous.
• Strong time management and multitasking abilities.
• Excellent written and verbal communication skills.
• Ability to work independently and within cross-functional teams.

Key Responsibilities:

• Lead SAP IBP projects and support various IT initiatives.
• Work with business owners and product owners to define deliverables and business requirements.
• Conduct gap analysis and translate business needs into functional specifications.
• Configure and customise SAP IBP modules to meet business requirements.
• Support and maintain SAP IBP applications and enhancements.
• Configure and manage:
• Key figures, parameters, master data, time profiles, and planning profiles.
• ABC/XYZ segmentation and demand planning models.
• Statistical forecasting, promotions, sales history, and planning processes.
• New product introduction processes and data realignment.
• Supply planning, order-based planning, constrained planning models, and scenario planning.
• Supply optimisation, inventory optimisation, alerts, and collaborative planning processes.
• Support SAP IBP integration with SAP ECC/S4HANA environments.
• Communicate project updates, issues, risks, and concerns to stakeholders and management.
• Provide software support and assist users with system-related challenges.

How To Apply:

Contact Hire Resolve today for your next career-changing move

Our client is offering a highly competitive salary for this role based on experience.

Send your CV to: itcareers@hireresolve.za.com or connect with Mischa Bornman via LinkedIn.

Alternatively, you can also contact me directly at Hire Resolve mischa.bornman@hireresolve.us

We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.

This role is ideal for a seasoned ServiceNow professional with extensive experience designing enterprise-scale solutions, leading technical teams, and driving platform architecture, governance, and best practices.

 Key Responsibilities

• Design and architect scalable ServiceNow solutions aligned with business objectives.
• Lead the development and enhancement of ServiceNow applications and platform capabilities.
• Drive CMDB governance, data quality, and lifecycle management.
• Collaborate with ITSM, ITOM, ITAM, and platform teams to ensure seamless service delivery.
• Design and implement Discovery, Service Mapping, and system integrations.
• Lead technical workshops, governance forums, and architecture reviews.
• Mentor and guide technical teams while promoting development best practices.
• Develop dashboards, reporting, and platform performance metrics.
• Drive automation initiatives and continuous platform improvements.
• Support infrastructure roadmaps, platform integrations, and enterprise architecture initiatives.

Requirements

• 12+ years’ experience working with ServiceNow in large enterprise environments.
• Extensive experience with ServiceNow ITSM, ITOM, ITAM, and CMDB.
• Proven experience designing and implementing enterprise ServiceNow solutions.
• Strong knowledge of CMDB governance, Discovery, Service Mapping, and Configuration Management.
• Experience integrating ServiceNow with enterprise platforms such as SCCM, Microsoft Intune, SolarWinds, and other monitoring tools.
• Strong understanding of ITIL frameworks, infrastructure architecture, and enterprise integrations.
• Experience leading technical teams, mentoring developers, and driving platform strategy.
• Excellent stakeholder management, communication, analytical, and troubleshooting skills.
• Bachelor’s Degree in Information Technology, Computer Science, or a related field.
• ITIL v4 Foundation certification.
• ServiceNow Certified Implementation Specialist (CMDB or Discovery) is highly advantageous.
• Knowledge of Common Service Data Model (CSDM) is beneficial.

How To Apply:

Contact Hire Resolve today for your next career-changing move

Our client is offering a highly competitive salary for this role based on experience.

Send your CV to: itcareers@hireresolve.za.com or connect with Mischa Bornman via LinkedIn.

Alternatively, you can also contact me directly at Hire Resolve mischa.bornman@hireresolve.us

The successful candidate will demonstrate strong technical expertise in Active Directory, as well as the ability to manage and resolve tickets within defined Service Level Agreements (SLAs) while maintaining high efficiency targets.

What you’ll do:

• Responsible for repairing, troubleshooting and installing hardware/ software of new/faulty laptops and desktops.
• Replace or installing of new desktop and laptops.
• Windows OS Software installation, support and troubleshooting including of 3rd party applications.
• Support Sasol Applications on Android and IOS devices.
• To ensure that all open tickets are managed within the SLA.
• To reach efficiency target.
• Mobility support / workshop and Field support engineer.

Your Expertise:

• 2 Years practical in-service delivery; desktop / laptop support; and Active Directory
• Network and desktop support experience.

Qualifications:

• Essential Qualifications

  • Grade 12

  • A+

  • N+

  • Soft skills certificates

  • ITIL Foundation V3

• Preferred Qualifications

  • Certificate in CompTIA A+/N+ International or Equivalent is Essential.

  • MCSE

  • ITIL

Other information applicable to the opportunity:

• Contract position
• Location: Sasolburg
• Work environment: Office, WIC Notebooks, WIC Mobility, industrial plant and mine operations environment.
• Physical demands: Install / handling (Computer equipment) laptop/desktop and monitors etc.
• Travel: Yes – Must have valid driver’s license and own transport compulsory.

Why work for us?

If the daily grind makes you wonder if there’s more to life than work, get ready to discover a professional journey that embraces excellence without compromise.

You’ve arrived at iOCO Infrastructure Services (iOCO IS), where we are all about delivering outstanding client experiences through sustainable, innovative IT infrastructure solutions that tackle business challenges head-on. Here you get to partner with clients, helping them conquer their business Goliaths while they focus on scaling their empires.

At our core, we’re challengers, disruptors, and innovators. We’re a community of skilled professionals with an ambitious spirit dedicated to providing for our clients while finding joy in the process. Our clients are at the heart of everything we do. Their satisfaction fuels our fire and propels us forward. We’re talking about brainstorming sessions that sound like TED talks and spontaneous celebrations for achievements, big and small.

iOCO is an equal opportunity employer with an obligation to achieve its own unique EE objectives in the context of Employment Equity targets. Therefore, our employment strategy gives primary preference to previously disadvantaged individuals or groups.

MAIN PURPOSE OF POSITION:

The role of an Internal Sales Support representative is to service the needs of a company’s existing clients, respond to new sales inquiries and to support the activities of the external sales team by marketing our company’s brand in a way that is positive, honest, and professional. The work you do on the phone is directly linked to successful outcomes resulting from customer retention and word-of-mouth sales.

Internal Sales Support Job Duties and Responsibilities

Perform administration of reseller quotations

• Receive inbound customer sales inquiries and provide quotations, product/service information, support, and pricing details in response to inbound inquiries, promoting the features and benefits of the brand’s products/services.
• Process sales orders and arrange the dispatch and administration of products/services sold.
• Receive, manage, or escalate customer complaints related to the sale of the brand’s products/services.
• Respond to Account Manager/Reseller within 2 hours of receiving a request for a quotation with the quote or relevant SLA.
• Ensure that the relevant quote is done on the Customer Relationship Management system prior to releasing the quotation:
• CRM: – Load opportunity
• – Do/Load Quote
• – Check/Load Values (Cost and Selling price)
• – Leave in Identified with default close date
• – Add tracking notes; Sales will then be responsible from there.
• Comprehend and engage with any new systems introduced by the company, ensuring their effective utilization.
• Ensure that the knowledge of all promotions is updated and applied to quotes where relevant.
• Manage the quote and order process through to completion by liaising with the Vendor, Sales Specialists, Brand Teams, and Resellers where needed.
• Revision of quotes as required. Example: amendments to the bill of materials and amendments of the rate of exchange.
• Escalations to Vendor for pricing and discount queries, or where Vendor is outside of Service Level Agreements – in conjunction with Management.
• Maintain professional working relationships with Vendors, Sales Teams, Brand Teams, and Resellers
• Compilation and distribution of backlog reports every week or as needed.
• Perform any general administration duties in line with previous capabilities and competencies.
• Maintain brand directory with First Distribution quotes, vendor quotes, and information for easy reference.
• Maintain order books with all relevant information.
• Maintain brand folders and keep updated with all relevant information with regard to the brand.
• Provide quote support on all DC and NW and CS brands for internal FD staff.
• Provide sales support directly liaising with resellers for JHB and Africa.

Vendor product and process knowledge

• Gain relevant knowledge of products and processes by attending relevant training and vendor webinars.
• Attain and uphold skills and certifications pertinent to all brands you quote, as this is a prerequisite for employment, ensuring a thorough understanding of each brand.
• Ensure multiskilling by gaining knowledge from pre-sales and brand managers to be able to do entry-level configs.
• Maintain a high standard in the quality of the work delivered.

Vendor product and process knowledge

• Gain relevant knowledge of products and processes by attending relevant training and vendor webinars.
• Attain and uphold skills and certifications pertinent to all brands you quote, as this is a prerequisite for employment, ensuring a thorough understanding of each brand.
• Ensure multiskilling by gaining knowledge from pre-sales and brand managers to be able to do entry-level configs.
• Maintain a high standard in the quality of the work delivered.

Internal training associated with competencies:

• During the first week of your employment, you’ll be presented with a meticulously crafted learning map designed to seamlessly guide you through your on-the-job training experience.

Minimum Qualifications :

• Matric
• 2- 3 years of internal sales support experience within the ICT Distribution industry.

Skills and Abilities

• Strong Self Motivational and Empowerment skills.
• Strong Communication Skills.
• Strong Relationship and Self-Management Skills.
• Takes Initiative.
• Works well with all kinds of people.
• Remains calm under pressure.
• Proven account management or other relevant experience
• Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization.
• Excellent time management skills.

Ability to meet Job Requirements:

• Fluent in English
• Own reliable transport and a valid driver’s license

Office Requirements:

• Office-based working environment.
• Semi-formal dress code.
• Working hours are from 08:00 – 17:00.
• Excellent international business language skills (English), both written and verbal.
• Reliable transport to and from the office.

NOTE:

• This is a permanent position subject to a successful three-month probationary period.
• You will be required to perform such duties as reasonably required by the business.
• Your job description may be amended from time to time if it is valid and reasonable.
• You will serve the Company or any Associated Entity in such capacity as management may reasonably require.
• Duties must be performed faithfully, diligently, and to the best of your abilities.
• You agree to use your best endeavors to promote the best interests of the Company and any Associated Entity.
• You may be required within reason, to work outside of set duties and/or perform in more than one role

MAIN PURPOSE OF POSITION: 

To promote FD’s Cloud and Hosting solutions to an assigned base of resellers. The role is responsible for driving revenue growth across a balanced portfolio of Cloud and Hosting brands, while building strong reseller relationships and demonstrating a solid understanding of First Distribution’s full business offering.

Cloud Account Manager Job Duties and Responsibilities

Sales and Account Management

• Sell Cloud solutions and services to assigned reseller partners
• Drive monthly GP targets across allocated accounts
• Develop reseller business through sales execution, business development, and knowledge transfer of Cloud offerings.
• Recruit, onboard, and enable new resellers
• Expand product adoption within existing reseller accounts
• Develop and support reseller business and marketing strategies to grow FD’s Cloud and Hosting brand portfolio (Existing and new targeted accounts).
• Maintain a strong understanding of reseller strategies, programs, and full product portfolios – understand your customer needs.
• Ensure all required sales certifications are current and maintained across relevant brands and as per business requirements.
• Conduct bi-weekly business review sessions with Brand and Pre-Sales teams.
• Provide weekly pipeline updates, including deal probability and forecasting.
• Accurately capture and manage opportunities in the CRM system
• Report on KPIs, targets, pipeline creation, and deal progression to the Sales Manager on a bi-weekly basis
• Track partner activities, forecast performance, and provide feedback on brand success
• Communicate vendor and brand updates effectively to resellers
• Attend bi-weekly brand planning, pipeline, and update sessions
• Build and maintain strong relationships with key resellers, Brand teams, and Presales teams.
• Act as the central point of contact for reseller participation in vendor programs, incentives, and rebates, in collaboration with the Brand Manager.
• Ensure effective execution of reseller business plans
• Conduct 2–3 reseller meetings per day
• Attending vendor conferences and industry events
• Consistently demonstrate sales growth and achievement of targets
• Report any deviations from targets with clear explanations and action plans

Marketing Management

• Participate in marketing planning sessions with the Brand Manager and Marketing Team
• Support and drive initiatives for top reseller partners.
• Encourage reseller participation in FD-hosted events, campaigns, and initiatives

People Management

• Manage reseller expectations by coordinating with Operations, Brand, and Pre-Sales teams.
• Attend vendor training to become self-sufficient in the sales of assigned products and solutions.

REQUIREMENTS:

Internal training associated with competencies:

• During the first week of employment, you will be provided with a structured learning map designed to support your onboarding and role-specific development.

Requirements :

• Matric (Grade 12)
• Information Technology or a relevant business qualification would be advantageous
• 3-5 years’ experience in IT sales or external account management.
• Basic understanding of cloud computing concepts and consumption-based sales models.
• AWS and/or Microsoft Cloud certifications would be advantageous
• Experience working with CRM systems for pipeline and opportunity management
• Intermediate Microsoft Excel proficiency, including the ability to manage sales pipelines, use formulas, apply filters, and create PivotTables and basic reports for forecasting and performance tracking

Skills and Abilities

• Strong self-motivation and accountability
• Excellent verbal and written communication skills
• Strong relationship-building and stakeholder management ability
• Effective time management and prioritization skills
• Ability to manage sales pipelines and forecast accurately
• Resilient and able to perform under pressure
• Collaborative team player across sales, brand, and technical teams

Ability to meet Job Requirements:

• Fluent in English.
• Own reliable transport.

Office Requirements:

• Office-based working environment.
• Semi-formal dress code.
• Working hours are from 08:00 – 17:00.
• Excellent international business language skills (English), both written and verbal.
• Reliable transport to and from the office.

NOTE: 

• This is a permanent position subject to a successful three-month probationary period.
• You will be required to perform such duties as reasonably required by the business.
• Your job description may be amended from time to time if it is valid and reasonable.
• You will serve the Company or any Associated Entity in such capacity as management may reasonably require.
• Duties must be performed faithfully, diligently, and to the best of your abilities.
• You agree to use your best endeavors to promote the best interests of the Company and any Associated Entity.
• You may be required, within reason, to work outside of set duties and/or perform in more than one role.

The Dell Technical Product Manager forms part of the Dell Brand Team and works closely with internal Pre-Sales, Sales, Operations, Logistics, and Dell Technologies stakeholders to manage, enable, and grow the Dell Infrastructure Solutions Group (ISG) Stock and Sell (SNS) business within First Distribution.

The role combines technical pre-sales expertise with product and commercial management, with a strong focus on ensuring stock availability, pricing integrity, vendor programme compliance, and accurate reporting. It also plays a key role in enabling partners across the Dell ISG portfolio.

The incumbent is responsible for managing the end-to-end SNS lifecycle, including stock forecasting, technical configuration support, pricing management, vendor engagement, reporting (Zyme), marketing enablement, and escalation management. A solid understanding of Dell Technologies’ Servers, Storage, and Data Protection Solutions (DPS) is essential.

In addition, the role supports vendor alignment, partner onboarding, certification compliance, and internal training initiatives, ensuring First Distribution remains fully aligned to Dell programme requirements, performance targets, and reporting standards.

DELL TECHNICAL PRODUCT MANAGER JOB DUTIES AND RESPONSIBILITIES

ISG Stock and Sell Management

• Manage technical configurations and builds for stock and sell products.
• Maintain and provide weekly stock forecasting and stock-on-hand reporting.
• Ensure ISG SNS pricing files are updated and maintained daily.
• Monitor and assist in achieving Dell vendor quarterly SNS targets.
• Drive initiatives to promote and accelerate SNS stock sales.
• Manage vendor and internal funding programmes and promotions.
• Monitor and manage ETA commitments for all stock and sell orders.
• Escalate stock constraints, delays, and supply chain issues with Dell.
• Provide quarterly stocking recommendations, insights, and demand forecasts to the Dell Brand Team.
• Deliver product updates and enablement training to sales and pre-sales teams.
• Support logistics and warehouse operations relating to SNS orders.

Zyme Reporting and Vendor Data Management

• Produce weekly ISG SNS sell-out reports.
• Maintain and monitor weekly inventory reporting through Zyme.
• Manage and resolve reporting discrepancies and errors within Zyme.
• Ensure accuracy and completeness of vendor reporting requirements.

Marketing and Product Enablement

• Provide technical content, product information, and solution insights to support marketing initiatives.
• Assist Brand Managers with technical input for campaigns, promotions, and product launches.
• Support go-to-market activities and vendor-driven marketing programmes.
• Deliver product presentations and demonstrations to internal and external stakeholders.

 
Vendor Compliance and Certification Management

• Maintain required Dell certifications and training requirements in line with annual and quarterly compliance objectives.
• Ensure compliance with Dell Technologies partner programme requirements.
• Support SADC certification requirements, including Technical Architect (TA) and Implementation Engineer (IE) certifications.
• Manage vendor programme compliance activities and monitor accreditation status.
• Coordinate access to vendor portals and resolve portal-related issues.
• Communicate vendor programme updates and compliance requirements to relevant stakeholders.

Vendor Product Alignment and Technical Leadershi

• Maintain alignment with Dell Lines of Business (LOBs), including:

1. Servers
2. Storage
3. Data Protection Solutions (DPS)

• Communicate product updates, roadmap changes, and vendor announcements to the business.
• Deliver technical enablement sessions and product education programmes.
• Stay informed on Dell product developments and emerging technologies.
• Act as a subject matter expert for the Dell ISG portfolio.

Portal and Online Content Management

• Ensure accurate product content, pricing, and technical information are supplied for publication on FD Online.
• Work closely with relevant stakeholders to maintain up-to-date online product information.
• Support product catalogue management and online product visibility.

Partner and Business Support

• Provide technical and operational support to the Dell Brand Team.
• Assist with customer, reseller, and internal escalations where required.
• Support operational escalations relating to OSC, Premier Pages, and related Dell systems.
• Assist with Dell partner programme administration and support.
• Review and approve new partner registrations within Dell partner programmes.
• Support partner onboarding activities, including Affinity ID allocations and portal access.
• Build and maintain strong relationships with Dell Technologies and reseller partners.

REQUIREMENTS

• Grade 12 (Matric) required.
• Tertiary qualification in Information Technology, Computer Science, Engineering, or related field preferred.
• Dell or vendor-related certifications will be advantageous.
• Minimum 5 years’ experience in IT distribution, pre-sales, product management, or vendor management roles.
• Strong experience with Dell Technologies or similar enterprise infrastructure vendors preferred.
• Experience in stock management, forecasting, and vendor programme execution required.

Skills and Competencies

• Strong technical knowledge of enterprise infrastructure (Servers, Storage, DPS).
• Excellent understanding of IT distribution and channel ecosystems.
• Strong analytical and reporting capabilities.
• High attention to detail and accuracy.
• Strong stakeholder and vendor relationship management skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong communication and presentation skills.
• Ability to influence across technical and commercial stakeholders.
• Strong problem-solving and escalation management capability.
• Training, enablement, and technical presentation skills.
• Commercial awareness and understanding of vendor programmes and incentives.

Ability to Meet Job Requirements

• Fluency in English, with strong written and verbal communication skills to engage effectively with internal teams, vendors, and partners.
• Valid driver’s license and own reliable transport, with willingness to travel when required.
• Strong administrative capability with high attention to detail and accuracy.
• Advanced proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook).
• Ability to produce professional reports, presentations, and technical documentation.

Office Requirements

• Office-based role.
• Semi-formal dress code.
• Standard working hours: 08:00 – 17:00.
• Reliable transport to and from the office required.
• Occasional flexibility required based on vendor and business need.

Huawei EBG Commercial Account Manager Job Duties and Responsibilities.

Sales & Revenue Growth

• Drive gross profit and revenue targets through assigned reseller partners.
• Promote and sell First Distribution’s Huawei product portfolio within the existing reseller base.
• Identify, recruit, and onboard new resellers to expand channel reach.
• Demonstrate strong product knowledge and effectively communicate brand programs across the portfolio.
• Conduct regular business review sessions with brand managers and key stakeholders.
• Lead bi-weekly sales performance reviews with the Line Manager.
• Develop and execute targeted partner development and growth plans.
• Facilitate sales strategy sessions and joint planning with resellers.
• Oversee reseller onboarding, including operational, sales, and technical enablement.
• Build and maintain strong, collaborative relationships with internal teams and reseller partners.
• Ensure execution of agreed business plans in alignment with the Line Manager and Brand Managers.
• Consistently drive sales growth and pipeline expansion.
• Identify, qualify, and progress new opportunities to maintain a healthy pipeline and target coverage.
• Maintain accurate and timely opportunity reporting in CRM systems.
• Ensure achievement of sales and profit margin targets.
• Track and ensure release of applicable brand rebates.
• Adhere to defined call cycles and engagement plans.
• Submit weekly activity reports, meeting minutes, sales forecasts, and pipeline updates to management.
• Escalate deviations from targets with clear analysis and corrective action plans.
• Forecast and track key account performance metrics.
• Monitor customer usage trends and identify growth or optimisation opportunities.

Reseller Relationship Management

• Collaborate with resellers and brand managers on marketing initiatives and campaigns.
• Ensure timely distribution of newsletters, pricing updates, and promotional offerings.
• Maintain accurate and comprehensive account records and documentation.
• Develop and maintain strategic account plans for each allocated reseller.
• Maintain deep understanding of stakeholders, budgets, procurement processes, and competitor activity within assigned accounts.
• Manage and resolve queries, escalations, and service-related issues effectively

REQUIREMENTS

Internal training associated with competencies:

• During the first week of your employment, you’ll be presented with a meticulously crafted learning map designed to seamlessly guide you through your on-the-job training experience.

Requirements :

• Grade 12
• 3-5 years of commercial sales account management or channel sales experience in the ICT Distribution.

Skills and Abilities

• Strong self-motivation and ability to work independently.
• Excellent communication and interpersonal skills.
• Strong relationship-building and stakeholder management skills.
• High level of initiative and accountability.
• Ability to work effectively with diverse individuals and teams.
• Composed and professional under pressure.

Ability to meet Job Requirements:

• Fluent in English.
• Own reliable transport.

Office Requirements:

• Office-based working environment.
• Semi-formal dress code.
• Working hours are from 08:00 – 17:00.
• Excellent international business language skills (English), both written and verbal.
• Reliable transport to and from the office.

NOTE:

• This is a permanent position subject to a successful three-month probationary period.
• You will be required to perform such duties as reasonably required by the business.
• Your job description may be amended from time to time if it is valid and reasonable.
• You will serve the Company or any Associated Entity in such capacity as management may reasonably require.
• Duties must be performed faithfully, diligently, and to the best of your abilities.
• You agree to use your best endeavors to promote the best interests of the Company and any Associated Entity.
• You may be required within reason, to work outside of set duties and/or perform in more than one role.

We specialise in the implementation and support of end-to-end, fully integrated solutions across Enterprise Resource Planning (ERP), Human Capital Management (HCM), Customer Relationship Management (CRM), and business process automation. Our core product stack includes leading platforms such as Sage 300c, Sage Intacct, Sage X3, Sage 300 People, Deel Local Payroll, Salesforce, and our proprietary automation solution, SynergAutomate. With operations in South Africa and the UAE, we serve a diverse client base, with global footprint & operations, across product-centric & service-centric industries including manufacturing, wholesale and retail distribution, financial and professional services, hospitality, non-profit and education.

Learn more about our services here. 

Role Overview
We are seeking a skilled and solutions-driven Senior Sage X3 Developer to design, develop, customize, and maintain Sage X3 ERP solutions that support both internal business operations and client requirements. This role is ideal for an experienced developer with strong technical expertise in Sage X3 development, integrations, reporting, and system optimization.

The successful candidate will work closely with consultants, clients, and internal stakeholders to deliver scalable, high-quality ERP solutions that improve operational efficiency and support business growth. The role requires strong analytical thinking, technical problem-solving abilities, and the capability to translate business requirements into functional technical solutions.

This is a hybrid role, offering the flexibility to work remotely with occasional on-site engagements. 

What you will be doing

• Design, develop, and customize Sage X3 solutions to meet business and client requirements, including enhancements, workflows, and module development.
• Develop and maintain integrations between Sage X3 and third-party applications, external systems, and business tools.
• Create and maintain custom reports, dashboards, and data analytics solutions using Sage X3 tools and reporting technologies.
• Collaborate with consultants, business users, and clients to gather technical requirements and translate them into development solutions.
• Perform troubleshooting, debugging, and technical support to ensure optimal system performance and stability.
• Conduct code reviews and provide mentorship and guidance to junior developers where required.
• Follow development and release management processes to ensure quality and consistency across deployments.
• Conduct unit testing, integration testing, and system testing for developed solutions.
• Assist with system upgrades, enhancements, and ongoing optimization initiatives.
• Create and maintain technical documentation, including specifications, test plans, development notes, and user guides.
• Provide technical support and knowledge transfer to consultants, support teams, and end users.
• Participate in solution design discussions and contribute to continuous improvement initiatives.
• Ensure development tasks and project deliverables are completed within agreed timelines and quality standards.
• Build and maintain strong professional relationships with clients and internal stakeholders.

Experience & Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Software Development, or a related field.
• Minimum of 5 years’ experience in Sage X3 development and customization.
• Strong experience with Sage X3 module development, workflows, and system integrations.
• Proficiency in SQL, X3 Scripting, 4GL, GraphQL, C#, Java, PHP, HTML, and other relevant programming languages.
• Experience integrating Sage X3 with third-party tools and applications.
• Strong understanding of ERP system architecture and database management concepts.
• Sage X3 certification (advantageous).
• Exposure to reporting and business intelligence tools is advantageous.

Skills & Competencies

• Strong analytical and problem-solving skills.
• Ability to work collaboratively within a team and independently.
• Excellent organizational and time management skills.
• Excellent communication skills (both written and verbal).
• Ability to multitask, prioritize, and manage deadlines effectively.
• Proactive, self-motivated, and detail oriented.
• Strong troubleshooting and technical support capabilities.
• Ability to assess complex business processes and identify improvement opportunities.
• Ability to translate business requirements into technical solutions.
• Strong documentation and reporting skills.
• Ability to work effectively in fast-paced and client-focused environments.
• Strong attention to detail and commitment to quality standards.
• Ability to build and maintain strong client and stakeholder relationships.
• Willingness to continuously learn new technologies and improve technical knowledge.

 Work Environment

• Hybrid working model with remote work flexibility.
• Reliable internet connectivity and own transport required.
• Occasional travel for client meetings or team collaboration.
• Commitment to ethical conduct and compliance with the Alviva Code of Conduct.

 Why Join SynergERP?

At SynergERP, we offer a dynamic and supportive work environment where innovation, integrity, and professional growth are at the forefront. You will have the opportunity to:

• Contribute to industry-leading ERP projects across a range of sectors.
• Collaborate with a skilled and experienced team of professionals.
• Develop your expertise through continuous learning and knowledge sharing.
• Work for a company that values excellence, client satisfaction, and employee wellbeing.
• Work in a flexible hybrid environment that supports productivity and work-life balance.
• Receive a competitive salary structure aligned to market standards and experience.
• Work for a company that recognizes and rewards high performance and continuous improvement.

We are an equal opportunity employer. This role is open to Employment Equity (EE) candidates and individuals with disabilities, and we encourage suitably qualified applicants to apply.

 Apply today and help businesses grow through the power of smart technology.

 www.synergerp.com

Please note: If you do not hear from us within 14 days, please consider your application unsuccessful.

The Account Manager function shall be responsible for assisting in developing our client base by compiling and configuring quotations based on existing licenses as well as working in conjunction with First Distribution Sales Teams on upselling / cross-selling within their current environment and securing orders in the client base.

This will be achieved by working in conjunction with our vendors on future opportunities to provide a proactive approach to quoting, seeking opportunities, and providing quotations to resellers on their incumbent opportunities in advance of the customer requesting the quotation.

Additionally, through responding to quotations requested via the resellers. Daily responsibilities will include – analyzing internal and vendor renewal reports to provide timeous and accurate quotations in collaboration with the Brand and Sales Operations Team; order processing and administration; eta management and communication. The below KPAs are not exhaustive, additional responsibilities may be assigned as deemed necessary by your direct manager.

Renewals Account Manager Duties and Responsibilities.

Perform the administration of reseller quotations and orders, and adhere to all internal and external processes

• Proactively Draw regular internal and vendor reports to analyze future opportunities and provide proactive quotations to Account Managers and/ or Resellers – working to a timeline of 90 days in advance
• Respond to the Account Manager and/ or Reseller within 2 hours of receiving a request for a quotation, either with a quotation or to feedback expected SLA on the quote
• Submit quotes to the Account Manager and/ or Reseller, and follow the sales process on CRM, by loading the opportunity, the quote to the client and all relevant support documents, and loading quote values to progress the opportunity to the “identified” stage
• Follow up with the Account Manager and/ or Reseller to ensure that they have received their quote and to address any queries. In cases of direct contact with the Reseller, the CRM sales stage must be progressed to “validated” once the Reseller is happy with the quote
• Follow up with the Account Manager and/or Reseller to encourage closure of the deals, and assist as required
• Liaise with the Brand and Sales Operations team, who will assist in compiling and providing all required quotations, and upsell/cross-sell opportunities in conjunction with Brand Teams (Note: The Team may also compile quotes where skill set, knowledge, and workload allow)
• Check all quotes prior to dissemination by the request, ensuring that parts included meet requirements and pricing is accurate, including promotions where applicable
• Ensure that any information or advice about the quotation, product mix, and pricing recommendations is communicated to the Account Manager and/ or Reseller
• Provide daily feedback to the Account Manager and/or Reseller on quotes in progress, including progress with timelines
• Manage the revision of quotes as required. Example: amendments to the bill of materials and amendments of the rate of exchange, in partnership with the Brand and Sales Operations Team
• Maintain professional working relationships with Vendors, Brand teams, Account Managers, Brand and Sales Operations Team, Procurement, and Stores
• Build and maintain strong inter-team relationships within the Team, working together to achieve team targets as well as targets for personally dedicated brand/s, as outlined in the Sales Plan
• Perform any general administration duties in line with previous capabilities and competencies

Client service and relationship management

• Develop and maintain professional and collaborative relationships with our vendors, resellers, and internal customers
• Effectively deal with email and/or telephonic inquiries to include acknowledgment of receipt of email inquiries within 1 hour using appropriate methods as per the SLA where applicable
• In cases of unavoidable delays to this SLA, communication, and updates must be given to the Account Manager and/ or Reseller
• Communication to Account Manager and/ or Reseller around delivery dates and ETA’s of stock, deal registration approvals, pricing from the vendor, etc.
• Confirm delivery address, contact person, and alternative contact person with telephone numbers against all orders
• Give stores at least 24-hour notice for any delivery or collection with the correct information and documentation
• Communicate to creditors when deferred payment has been agreed to and approved
• Process sales orders from the client via Accpac and ensure that the orders comply with the Vendors Terms and Conditions
• Ensure all orders are “clean” – in that they comply with procurement requirements to place orders on vendor

Vendor product and process knowledge

• Product Training and Updates on EOL and new products, as well as current promotions
• Pricing Structure Training – partner levels/programs, discount structures, deal registration policies, and processes, the process for requesting a quote from the vendor (i.e co-term, contract consolidation)
• Vendor SLAs
• Order processes – to include information and documents required to place an order
• Access to all previous and current standard and promotional price books
• Portal
• Access to download reports for expired current, and future renewal opportunities
• Vendor escalation process
• Vendor expectations in terms of revenue targets
• Vendor Contacts
• Internal training associated with competencies:
• Training on all FD Vendor products
• Sage CRM administration and reporting

Minimum Qualification:

• Matric
• Diploma in Business Management/ Business Administration would be advantageous

Minimum Experience:

• 3 years of administration experience
• 3 years experience in Renewals

Nice-to-have Skills:

• Technology Diploma, Degree, or equivalent
• Mainstream Technology Distribution experience (i.e. selling to IT resellers)
• CRM System Administration would be advantageous
• Previous experience in an account management/sales specialist role would be beneficial

Additional Skills:

• Strong Self Motivational and Empowerment skills.
• Strong Communication Skills.
• Strong Relationship and Self-Management Skills.
• Takes Initiative.
• Works well with all kinds of people.
• Remains calm under pressure

Ongoing Certification Requirement

• To support your role and ensure continued growth, ongoing certifications relevant to the Brand and your position will be required.
• These must be completed within the set timeframes and kept up to date, as guided by the Company. We will provide the necessary information and support to help you meet these requirements.
• Please note that not obtaining or maintaining the required certifications may impact your ability to fully meet the requirements of this role.

Office Requirements:

• Work-from-office environment.
• Semi-formal dress code.
• Working hours are from 08:00 – 17:00.
• Excellent international business language skills (English), both written and verbal.
• Reliable transport to and from the office and customer meetings

NOTE:

• This is a permanent position subject to a successful three-month probationary period.
• You will be required to perform such duties as reasonably required by the business.
• Your job description may be amended from time to time if it is valid and reasonable.
• You will serve the Company or any Associated Entity in such capacity as management may reasonably require.
• Duties must be performed` faithfully, diligently, and to the best of your abilities.
• You agree to use your best endeavors to promote the best interests of the Company and any Associated Entity.
• You may be required within reason, to work outside of set duties and/or perform in more than one role.

The main purpose of the Receptionist role is to serve as the first point of contact for visitors by warmly welcoming and assisting them with wayfinding within the office. The role also involves managing incoming calls and client queries, while providing general administrative support, including maintaining meeting room bookings, coordinating appointments, and ensuring smooth day-to-day front office operations.

RECEPTIONIST DUTIES AND RESPONSIBILITIES

Reception Administrative Responsibilities

• Serve as the face of the company and create a positive and professional office atmosphere.
• Managing the reception area by always keeping it tidy and presentable.
• Maintain office security by controlling access via the reception desk.
• Attend to all walk-in customers and couriers.
• Answering and screening calls for the Epsidon Holdings switchboards timeously, taking messages, and redirecting calls.
• Prepare the Coffee Station in the morning and make sure everything is ready for the day
• Manage meeting rooms calendars which include assisting staff with booking meeting rooms and assisting with meeting room setup where needed.
• Receive and distribute deliveries and mail.
• Organize a roster for relief receptionists to ensure all functions are always covered and assist with training of all new reception relief staff.
• Assist with day-to-day issues that might arise at reception.
• Managing and keeping an inventory by doing stock take of office supplies.
• Arranging new staff stationery as and when required.
• Compiling birthday list and long-term certifications for the month and then publishing them on company team’s platform.

Additional Responsibilities

• Report any issues pertaining to the building to the Office Manager.
• Ensure the reception runs smoothly and liaise with IT to ensure the telephone system is always functioning.
• Work hand in hand with the CPT PA for any maintenance requirements or issues pertaining to the offices

 REQUIREMENTS: 

Minimum Qualifications :

• Matric/ Grade 12
• Relevant Office Administration or Reception certification will be advantageous
• Computer literacy with good working knowledge of Microsoft Office Packages (Outlook, Word, Excel, Teams)
• 2 – 4 years’ experience in a Receptionist, Front Office, or Office Administration role
• Experience working in a corporate or professional office environment
• Experience coordinating office facilities, meeting rooms, visitors, and general office administration
• Exposure to Health & Safety coordination or compliance administration will be advantageous

Skills and Abilities:

• Excellent verbal and written communication skills
• Professional telephone etiquette and customer service skills
• Strong organisational and administrative abilities
• Strong attention to detail and ability to multitask effectively
• Ability to take initiative and work proactively with minimal supervision
• Ability to remain calm, professional, and solution-driven under pressure
• Strong interpersonal skills with the ability to engage with people at all levels
• Strong sense of accountability, ownership, and reliability
• Ability to handle confidential information professionally and discreetly
• Good time management and prioritisation skills
• Strong problem-solving ability and willingness to assist beyond core responsibilities
• Ability to work independently and collaboratively within a team environment
• Basic understanding of office Health & Safety practices and workplace compliance requirements
• Presentable, professional, and service-oriented demeanour

Ability to meet Job Requirements:

• Ability to meet Job Requirements:
• Fluent in English.
• Reliable transport.

Office Requirements:

• Office-based working environment.
• Semi-formal dress code.
• Working hours are from 08:00 – 17:00.
• Excellent international business language skills (English), both written and verbal.
• Reliable transport to and from the office.

NOTE:

• This is a permanent position subject to a successful three-month probationary period.
• You will be required to perform such duties as reasonably required by the business.
• Your job description may be amended from time to time if it is valid and reasonable.
• You will serve the Company or any Associated Entity in such capacity as management may reasonably require.
• Duties must be performed` faithfully, diligently, and to the best of your abilities.
• You agree to use your best endeavors to promote the best interests of the Company and any Associated Entity.
• You may be required within reason, to work outside of set duties and/or perform in more than one role.

This position acts as the key product expert for Open-Source solutions, providing technical and commercial guidance to internal stakeholders and reseller partners, while identifying new business opportunities, supporting demand generation initiatives, and ensuring successful product lifecycle management.

Open-Source Product Manager Job Duties and Responsibilities

• Product Management & Vendor Engagement
• Understand and manage the full Open Source / Linux product portfolio
• Build and maintain strong vendor relationships
• Participate in quarterly business reviews (QBRs) with vendors
• Drive vendor compliance and alignment with business objectives
• Stay up to date with vendor programs, licensing, and product roadmaps
• Obtain relevant certifications for product credibility and expertise over time
• Provide product training to internal teams and channel partners
• Contribute to brand administration and product lifecycle management

Sales & Business Development

• Align with vendor and brand sales strategies to achieve revenue targets
• Support regional sales teams in growing Open-Source product sales
• Identify and develop new business opportunities within the channel
• Increase in customer and reseller base (channel expansion)
• Drive and support vendor alliance partnerships
• Assist with quotations, deal structuring, and opportunity management
• Manage lead follow-up and pipeline development

Marketing & Demand Generation

• Collaborate with the Brand Manager to develop and execute quarterly marketing plans
• Drive vendor-led and brand-led marketing initiatives
• Support campaigns, incentives, and promotional activities
• Drive event participation and partner engagement activities
• Contribute to weekly and monthly marketing communication (mailers, promotions, etc.)
• Support demand generation initiatives across the reseller channel.

Stakeholder & Channel Management

• Manage reseller expectations through coordination with internal teams (Operations, Procurement, Pre-Sales, Brand)
• Build strong relationships with channel partners and vendors
• Support partner enablement and ensure consistent communication flow
• Act as the product expert for Open-Source solutions within the organisation

People Management

• Managing resellers’ expectations by engaging with Operations, Brand, Procurement, and Pre-sales teams to support all Reseller requests.
• Attend training provided by Vendors to become totally self-sufficient in the sales of products.

REQUIREMENTS

Internal training associated with competencies:

• During the first week of your employment, you’ll be presented with a meticulously crafted learning map designed to seamlessly guide you through your on-the-job training experience.

Requirements :

• Minimum tertiary qualification required – National Diploma in Information Technology or equivalent.
• 2- 3 years of product management experience
• Excellent organizational skills, attention to detail, and the ability to manage multiple tasks simultaneously.
• Knowledge of open-source products and programs.
• Strong understanding of ICT products, open source products, and services.
• Previous experience working in IT distribution will be advantageous.
• Valid driver’s license and own transport

Skills and Abilities:

• Self-motivated and proactive
• Strong communication and interpersonal skills
• Excellent relationship-building ability
• Ability to work across multiple teams and stakeholders
• Calm under pressure and solution-oriented
• High level of accountability and ownership
• Strong organisational and time management skills
• Takes initiative and drives outcomes independently

Ability to meet Job Requirements:

• Fluent in English.
• Own reliable transport.

Office Requirements:

• Office-based working environment.
• Semi-formal dress code.
• Working hours are from 08:00 – 17:00.
• Excellent international business language skills (English), both written and verbal.
• Reliable transport to and from the office.

NOTE:

• This is a permanent position subject to a successful three-month probationary period.
• You will be required to perform such duties as reasonably required by the business.
• Your job description may be amended from time to time if it is valid and reasonable.
• You will serve the Company or any Associated Entity in such capacity as management may reasonably require.
• Duties must be performed faithfully, diligently, and to the best of your abilities.
• You agree to use your best endeavors to promote the best interests of the Company and any Associated Entity.
• You may be required, within reason, to work outside of set duties and/or perform in more than one role

MAIN PURPOSE OF POSITION:

The role of an Internal Sales Support representative is to service the needs of a company’s existing clients, respond to new sales inquiries and to support the activities of the external sales team by marketing our company’s brand in a way that is positive, honest, and professional. The work you do on the phone is directly linked to successful outcomes resulting from customer retention and word-of-mouth sales.

Internal Sales Support Job Duties and Responsibilities

Perform administration of reseller quotations

• Receive inbound customer sales inquiries and provide quotations, product/service information, support, and pricing details in response to inbound inquiries, promoting the features and benefits of the brand’s products/services.
• Process sales orders and arrange the dispatch and administration of products/services sold.
• Receive, manage, or escalate customer complaints related to the sale of the brand’s products/services.
• Respond to Account Manager/Reseller within 2 hours of receiving a request for a quotation with the quote or relevant SLA.
• Ensure that the relevant quote is done on the Customer Relationship Management system prior to releasing the quotation:
• CRM: – Load opportunity
• – Do/Load Quote
• – Check/Load Values (Cost and Selling price)
• – Leave in Identified with default close date
• – Add tracking notes; Sales will then be responsible from there.
• Comprehend and engage with any new systems introduced by the company, ensuring their effective utilization.
• Ensure that the knowledge of all promotions is updated and applied to quotes where relevant.
• Manage the quote and order process through to completion by liaising with the Vendor, Sales Specialists, Brand Teams, and Resellers where needed.
• Revision of quotes as required. Example: amendments to the bill of materials and amendments of the rate of exchange.
• Escalations to Vendor for pricing and discount queries, or where Vendor is outside of Service Level Agreements – in conjunction with Management.
• Maintain professional working relationships with Vendors, Sales Teams, Brand Teams, and Resellers
• Compilation and distribution of backlog reports every week or as needed.
• Perform any general administration duties in line with previous capabilities and competencies.
• Maintain brand directory with First Distribution quotes, vendor quotes, and information for easy reference.
• Maintain order books with all relevant information.
• Maintain brand folders and keep updated with all relevant information with regard to the brand.
• Provide quote support on all DC and NW and CS brands for internal FD staff.
• Provide sales support directly liaising with resellers for JHB and Africa.

Vendor product and process knowledge

• Gain relevant knowledge of products and processes by attending relevant training and vendor webinars.
• Attain and uphold skills and certifications pertinent to all brands you quote, as this is a prerequisite for employment, ensuring a thorough understanding of each brand.
• Ensure multiskilling by gaining knowledge from pre-sales and brand managers to be able to do entry-level configs.
• Maintain a high standard in the quality of the work delivered.

Vendor product and process knowledge

• Gain relevant knowledge of products and processes by attending relevant training and vendor webinars.
• Attain and uphold skills and certifications pertinent to all brands you quote, as this is a prerequisite for employment, ensuring a thorough understanding of each brand.
• Ensure multiskilling by gaining knowledge from pre-sales and brand managers to be able to do entry-level configs.
• Maintain a high standard in the quality of the work delivered.

Internal training associated with competencies:

• During the first week of your employment, you’ll be presented with a meticulously crafted learning map designed to seamlessly guide you through your on-the-job training experience.

Minimum Qualifications :

• Matric
• 2- 3 years of internal sales support experience within the ICT Distribution industry.

Skills and Abilities

• Strong Self Motivational and Empowerment skills.
• Strong Communication Skills.
• Strong Relationship and Self-Management Skills.
• Takes Initiative.
• Works well with all kinds of people.
• Remains calm under pressure.
• Proven account management or other relevant experience
• Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization.
• Excellent time management skills.

Ability to meet Job Requirements:

• Fluent in English
• Own reliable transport and a valid driver’s license

Office Requirements:

• Office-based working environment.
• Semi-formal dress code.
• Working hours are from 08:00 – 17:00.
• Excellent international business language skills (English), both written and verbal.
• Reliable transport to and from the office.

NOTE:

• This is a permanent position subject to a successful three-month probationary period.
• You will be required to perform such duties as reasonably required by the business.
• Your job description may be amended from time to time if it is valid and reasonable.
• You will serve the Company or any Associated Entity in such capacity as management may reasonably require.
• Duties must be performed faithfully, diligently, and to the best of your abilities.
• You agree to use your best endeavors to promote the best interests of the Company and any Associated Entity.
• You may be required within reason, to work outside of set duties and/or perform in more than one role

MAIN PURPOSE OF POSITION:

The role of an Internal Sales Support representative is to service the needs of a company’s existing clients, respond to new sales inquiries and to support the activities of the external sales team by marketing our company’s brand in a way that is positive, honest, and professional. The work you do on the phone is directly linked to successful outcomes resulting from customer retention and word-of-mouth sales.

Internal Sales Support Job Duties and Responsibilities

Perform administration of reseller quotations

• Receive inbound customer sales inquiries and provide quotations, product/service information, support, and pricing details in response to inbound inquiries, promoting the features and benefits of the brand’s products/services.
• Process sales orders and arrange the dispatch and administration of products/services sold.
• Receive, manage, or escalate customer complaints related to the sale of the brand’s products/services.
• Respond to Account Manager/Reseller within 2 hours of receiving a request for a quotation with the quote or relevant SLA.
• Ensure that the relevant quote is done on the Customer Relationship Management system prior to releasing the quotation:
• CRM: – Load opportunity
• – Do/Load Quote
• – Check/Load Values (Cost and Selling price)
• – Leave in Identified with default close date
• – Add tracking notes; Sales will then be responsible from there.
• Comprehend and engage with any new systems introduced by the company, ensuring their effective utilization.
• Ensure that the knowledge of all promotions is updated and applied to quotes where relevant.
• Manage the quote and order process through to completion by liaising with the Vendor, Sales Specialists, Brand Teams, and Resellers where needed.
• Revision of quotes as required. Example: amendments to the bill of materials and amendments of the rate of exchange.
• Escalations to Vendor for pricing and discount queries, or where Vendor is outside of Service Level Agreements – in conjunction with Management.
• Maintain professional working relationships with Vendors, Sales Teams, Brand Teams, and Resellers
• Compilation and distribution of backlog reports every week or as needed.
• Perform any general administration duties in line with previous capabilities and competencies.
• Maintain brand directory with First Distribution quotes, vendor quotes, and information for easy reference.
• Maintain order books with all relevant information.
• Maintain brand folders and keep updated with all relevant information with regard to the brand.
• Provide quote support on all DC and NW and CS brands for internal FD staff.
• Provide sales support directly liaising with resellers for JHB and Africa.

Vendor product and process knowledge

• Gain relevant knowledge of products and processes by attending relevant training and vendor webinars.
• Attain and uphold skills and certifications pertinent to all brands you quote, as this is a prerequisite for employment, ensuring a thorough understanding of each brand.
• Ensure multiskilling by gaining knowledge from pre-sales and brand managers to be able to do entry-level configs.
• Maintain a high standard in the quality of the work delivered.

Vendor product and process knowledge

• Gain relevant knowledge of products and processes by attending relevant training and vendor webinars.
• Attain and uphold skills and certifications pertinent to all brands you quote, as this is a prerequisite for employment, ensuring a thorough understanding of each brand.
• Ensure multiskilling by gaining knowledge from pre-sales and brand managers to be able to do entry-level configs.
• Maintain a high standard in the quality of the work delivered.

Internal training associated with competencies:

• During the first week of your employment, you’ll be presented with a meticulously crafted learning map designed to seamlessly guide you through your on-the-job training experience.

Minimum Qualifications :

• Matric
• 2- 3 years of internal sales support experience within the ICT Distribution industry.

Skills and Abilities

• Strong Self Motivational and Empowerment skills.
• Strong Communication Skills.
• Strong Relationship and Self-Management Skills.
• Takes Initiative.
• Works well with all kinds of people.
• Remains calm under pressure.
• Proven account management or other relevant experience
• Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization.
• Excellent time management skills.

Ability to meet Job Requirements:

• Fluent in English
• Own reliable transport and a valid driver’s license

Office Requirements:

• Office-based working environment.
• Semi-formal dress code.
• Working hours are from 08:00 – 17:00.
• Excellent international business language skills (English), both written and verbal.
• Reliable transport to and from the office.

NOTE:

• This is a permanent position subject to a successful three-month probationary period.
• You will be required to perform such duties as reasonably required by the business.
• Your job description may be amended from time to time if it is valid and reasonable.
• You will serve the Company or any Associated Entity in such capacity as management may reasonably require.
• Duties must be performed faithfully, diligently, and to the best of your abilities.
• You agree to use your best endeavors to promote the best interests of the Company and any Associated Entity.
• You may be required within reason, to work outside of set duties and/or perform in more than one role

The Digital Marketing Specialist will be responsible for managing and maintaining all digital marketing efforts for the company, including website management, social media, digital campaigns, and reporting. This role requires strong skills in content management, SEO, social media engagement, and PPC campaign management. The ideal candidate will be able to create engaging content, track performance metrics, and develop strategies to enhance the company’s online presence.

Performance Standards

Maintain Company Websites:

• Ensure content on all company sites is kept up-to-date, relevant and accurate.
• Assist with the creation of new landing pages (dual responsibility with manager)
• Ensure that the content of all sites is well-structured and easy to find from a UX perspective. (dual responsibility with manager)
• Apply SEO best practices to company websites.
• Assist with content updated and management for the company websites.
• Keep copy up to date and create new content at appropriate times.
• Assist with website troubleshooting

Social Media Management:

• Review and create social media content that is engaging,
• relevant and aligned to campaign objectives.
• Post and schedule organic social media on buffer for group companies. Ensuring that content is reviewed before posting and links are working correctly.
• Social media reporting. Monthly buffer reports per division/group companies and strategies for improvements to organic posting.
• Managing the day-to-day handling of all channels such as LinkedIn, Facebook, Tik-Tok, Twitter, Instagram & YouTube – adapting content to suit the different channels. Messenger management based on response templates approved by group companies.

Assist with Digital Campaigns:

• Assist with the creation of digital marketing plans and strategies.
• Monitor redirects, click rate, bounce rate, and other KPIs.
• Keep a project sheet for all campaigns.
• Set up and Manage PPC campaigns and budgets effectively. Weekly reporting on budget spend to Creative and Digital Marketing Manager.
• Manage lead generation campaigns for the group companies and brands.
• Prepare and present campaign reports regularly (weekly). Look at studio consolidation for reporting.

General:

• Prepare and present reports regularly.
• Manage and update all marketing tools and resources.
• Stay up to date with developments and generate new ideas to draw the audience’s attention across all online marketing mediums.
• Provide creative ideas for lead generation, lead qualification, communication, brand awareness, and engagement.
• Manage, track, and report digital marketing activities and ROIs

Internal training associated with competencies:

• During the first week of your employment, you’ll be presented with a meticulously crafted learning map de-signed to seamlessly guide you through your on-the-job training experience.

Minimum Qualifications:

• Matric
• Bachelor’s degree in marketing, Digital Marketing, Communications, or a related field.

Minimum Experience:

• Minimum of 3 years’ experience in digital marketing or a similar role.
• Proven track record of managing and executing successful SEO, PPC, and social media campaigns.
• Experience in managing and maintaining company websites.
• Hands-on experience with marketing tools such as Google Analytics, Google Ads, Buffer, HubSpot, or simi-lar platforms.
• Strong understanding of UX/UI principles and SEO best practices.
• Physical Requirements:
• Reliable transportation.

Office Requirements:

• Office-based working environment.
• Semi-formal dress code.
• Working hours are from 08:00 – 17:00.
• Excellent international business language skills (English), both written and verbal.
• Reliable transport to and from the office.

NOTE:

• This is a permanent position subject to a successful three-month probationary period.
• You will be required to perform such duties as reasonably required by the business.
• Your job description may be amended from time to time if it is valid and reasonable.
• You will serve the Company or any Associated Entity in such capacity as management may reasonably require.
• Duties must be performed` faithfully, diligently, and to the best of your abilities.
• You agree to use your best endeavors to promote the best interests of the Company and any Associated Entity.
• You may be required within reason, to work outside of set duties and/or perform in more than one role.

The Pre-Sales Engineer role entails, among others, aligning with specified technologies, designing and building accurate technology configurations and solutions by studying and understanding partner technologies.

Identify Client requirements by researching and analysing their needs.

Know and support the Service Providers with Lenovo solutions.

Keep current with new Lenovo product releases.

Hold certification on Lenovo as a Technology Architect or Implementation Engineer. 

Articulate Lenovo roadmaps and solutions to the Account Managers.

Assist the Clients with product trends and consult with them to assist in rolling out new products and features for business growth and tenant requirements.

Assist the Brand with technical tasks that they require

Lenovo Pre-Sales Engineer Job Duties and Responsibilities.

• Weekly engagement with vendor technical counterparts.
• Pro-active partner technical engagement per month.
• Partner engagements with sales.
• All technical pre- and post-sales as required by Brand.
• Perform requested technical accurately inside SLA.
• Comprehensive communication to all shareholders.

REQUIREMENTS

Internal training associated with competencies:

• During the first week of your employment, you’ll be presented with a meticulously crafted learning map designed to seamlessly guide you through your on-the-job training experience.

Requirements :

• Grade 12

• Computer Science Degree, or a Diploma in network engineering.
• 3 years of server and storage pre-sales engineering experience.

Skills and Abilities:

• Lenovo storage certifications.
• Consulting skills
• Architecting skills
• Strong Self Motivational and Empowerment skills.
• Strong Communication Skills.
• Strong Relationship and Self-Management Skills.
• Takes Initiative.
• Works well with all kinds of people.
• Remains calm under pressure.

Ability to meet Job Requirements:

• Fluent in English.
• Own reliable transport.

Office Requirements:

• Office-based working environment.
• Semi-formal dress code.
• Working hours are from 08:00 – 17:00.
• Excellent international business language skills (English), both written and verbal.
• Reliable transport to and from the office. 

NOTE:

• This is a permanent position subject to a successful three-month probationary period.
• You will be required to perform such duties as reasonably required by the business.
• Your job description may be amended from time to time if it is valid and reasonable.
• You will serve the Company or any Associated Entity in such capacity as management may reasonably require.
• Duties must be performed faithfully, diligently, and to the best of your abilities.
• You agree to use your best endeavors to promote the best interests of the Company and any Associated Entity.
• You may be required within reason, to work outside of set duties and/or perform in more than one role

The main purpose of the  Brand Manager encompasses a wide range of responsibilities of the product’s life cycle, and you will oversee a products, or part of it, from ideation to distribution.

Brand Manager Job Duties and Responsibilities.

Business Strategy Development and Execution

• Training on vendor processes and systems
• Involving partners in vendor training and events
• Ensure operational excellence of the vendor within the partner.
• Orders are placed on the vendor timeously.
• Quotes are fast and accurate.
• Credits are passed by the vendor and to the reseller/partner.
• ETA and delivery information
• Escalation of partner operational issues at vendor and focus on resolution.
• Understand the development strategy for the vendor and implement it in the SBM sector.
• Increase customer coverage / count for vendors and Partners.
• Increase vendor product coverage.
• Increase geographic coverage.
• Define and document a development plan with each partner and focus on the execution
• Review the plan every quarter.
• Training and up-skilling of partners and First Distribution
• Development partner to grow sales and presales resources of the partner.
• Training on vendor sales tools

Vendor & Partner Relationship Management

• Technical, Presales
• Sales Management, Marketing, Working with the partner to drive marketing initiatives on behalf of the vendor, these initiatives may include.
• Marketing events
• Tele-campaigns
• Internal incentives
• Promotion of vendor events
• Driving vendor GTM’s with the partner
• Managing the vendor sales process
• Discount Management
• Lobbying support for partner at the vendor
• Margin management (ensuring the integrity of channel pricing)
• Vendor sales funnel management & reporting funnel to vendor
• Enlisting vendor support to drive the opportunity to closure
• Vendor relationship management
• Making sure that relationships are maintained with key vendor contacts who are required to be successful in quarterly reviews for the partner.
• Solution focus for each partner
• Vendors focus on each product.

Product Lifecycle Management

• Take ultimate responsibility for the revenue target allocated to the partner.
• Drive FD’s product focus within each respective partner
• Be the custodian of the vendor relationship at the partner.
• Ensure that vendors’ products are top of mind with all key stakeholders within the partner.
• Analyze market segments and develop marketing strategies to build product demand by creating effective solutions and awareness of the product and brand
• Provide marketing plans and GTM plans for the sales team
• Liaise with vendors and the industry to understand product and market trends and amend plans accordingly to ensure efficient product life cycle management and maximize opportunities
• Clearly communicate product, market strategy, objectives and technical
• Strategic account management plan for all channel partners to be presented once a quarter as part of your quarterly review
• Monitor inventory (inventory turns, stock aging, stock days, obsolesces, stock-outs) for the stock to meet all key performance indicators
• Negotiate targets, rebates, co-op marketing funds, stock rotation, pricing, and supply
• Manage orders and warranty returns
• Ensure that customer-related queries are effectively dealt with and solved
• Assist the team with other related functions when and where required
• Submit Weekly / Monthly/quarterly reports as required by management, vendors, and partners

Internal training associated with competencies:

• During the first week of your employment, you’ll be presented with a meticulously crafted learning map designed to seamlessly guide you through your on-the-job training experience.

Requirements

• Grade 12
• Tertiary Qualifications would be advantageous.
• 3 Years of Accounts Management / Product management experience in Networking
• 3 years of IT Distribution experience
• Excellent knowledge of MS Office suite is essential.
• Excellent understanding of Networking optics and Optical products

Skills and Abilities

• Strong Self Motivational and Empowerment skills.
• Strong Communication Skills.
• Strong Relationship and Self-Management Skills.
• Takes Initiative.
• Works well with all kinds of people.
• Remains calm under pressure.
• Proven account management or other relevant experience
• Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization.
• Excellent time management skills

Ability to meet Job Requirements

• Fluent in English
• Own reliable transport and a valid driver’s license

Office Requirements:

• Work-from-office environment.
• Semi-formal dress code.
• Working hours are from 08:00 – 17:00.
• Excellent international business language skills (English), both written and verbal.
• Reliable transport to and from the office.

NOTE:

• This is a permanent position subject to a successful three-month probationary period.
• You will be required to perform such duties as reasonably required by the business.
• Your job description may be amended from time to time if it is valid and reasonable.
• You will serve the Company or any Associated Entity in such capacity as management may reasonably require.
• Duties must be performed faithfully, diligently, and to the best of your abilities.
• You agree to use your best endeavors to promote the best interests of the Company and any Associated Entity.
• You may be required, within reason, to work outside of set duties and/or perform in more than one role

The AWS Partner Development Manager (PDM) is part of the AWS Brand Team, working closely with internal teams and AWS stakeholders to onboard, enable, and grow both new and existing AWS Partners.

The role focuses on partner recruitment and development, supporting progression through the AWS Partner Network (APN) tiers, expanding the base of transacting partners, and driving customer acquisition, AWS consumption, and professional services revenue. The PDM leverages a strong understanding of AWS programs, incentives, and benefits to position the value of AWS resell and help partners build and scale their practices.

With a solid understanding of First Distribution’s AWS value proposition, channel strategy, and billing processes, the PDM identifies new opportunities, acquires customers, and increases recurring cloud revenue. The role involves managing the full partner sales lifecycle, delivering demos, conducting readiness assessments, and supporting training, webinars, and co-sell initiatives in collaboration with technical teams.

The PDM also contributes to marketing and demand generation across commercial and public sector segments, while building strong relationships with technical and business stakeholders. A strong grasp of AWS commercial models, account structures, and billing operations is essential, along with the ability to engage effectively at an executive level.

AWS Partner Development Manager Job Duties and Responsibilities

• Delivering the AWS revenue number in focus AWS Partner accounts.
• Successfully onboard and grow new AWS Partners.
• Plan and execute AWS Partner Development plans and strategies with Partners.
• Accountable for planning and execution of all demand generation activities with allocated AWS Partners, including cadence and reporting on ROI and leads.
• Retention and growth of existing, allocated AWS Partners.
• Grow Partner AWS pipeline through joint partner/ and customer engagements, consulting and co-selling AWS solutions and services, and assisting partners in acquiring new customers.
• Plan, execute, track marketing and demand generation activities, including co-hosting of events, webinars, round tables, workshops, and immersion days, and assist Partners with lead follow-up and qualification.
• Present online, in webinars, and at face-to-face events on the AWS and First Distribution value proposition and associated programs and benefits.
• Central point of contact for allocated AWS Partners for all matters related to their AWS business.
• Contribute towards shaping and executing Partners’ AWS practice development activities and go-to-market strategies, and compiling business plans where required.
• Own, manage, execute, and report on allocated AWS and Partner referred AWS opportunities.
• Manage, track, and report on Partner MRR/ARR pipelines.
• Plan for and attend regular cadence with AWS Partners, Brand, and Vendor stakeholders.
• Drive and Achieve core AWS Partner Development KPI’s:

1. AWS APN Tier Progression
2. AWS Distribution Seller training and certification
3. AWS Distribution Seller marketing and demand generation
4. AWS Distribution Seller specialization, program qualification, and adoption
5. AWS Partner revenue targets
6. AWS Partner MRR pipeline growth
7. AWS Rapid Goals
8. Billing and Support SLAs

Internal training associated with competencies

During the first week of your employment, you’ll be presented with a meticulously crafted learning map and AWS Ramp-up Plan designed to seamlessly guide you through your on-the-job training experience.

Requirements

• Grade 12 (Matric) required; a tertiary qualification, such as a BSc in Computer Science, a four-year IT or Business-related diploma, and/or a relevant postgraduate qualification is preferred.
• Minimum of 5 years’ experience in Software Sales/Business Development/Account Management experience is highly desirable
• Knowledge of AWS Programs and benefits preferred
• Valid and current AWS Cloud Practitioner Certification preferred

Skills and Competencies

• Highly self-motivated, with a strong sense of ownership and personal accountability.
• Excellent verbal and written communication skills.
• Strong relationship management and self-management capabilities.
• Proactive, with the ability to take initiative and drive outcomes independently.
• Demonstrates the ability to collaborate effectively with diverse stakeholders.
• Maintains composure and sound judgment in high-pressure environments.
• Proven experience in account management or a related field.
• Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of an organization.
• Very strong organisational and time management skills.

Ability to Meet Job Requirements

• Fluency in English, with strong proficiency in both written and verbal communication, enabling effective engagement with internal teams, partners, and customers.
• Own reliable transport and a valid driver’s license, with the ability and willingness to travel as required (local and abroad) to attend partner/vendor engagements, customer meetings, and industry events.
• Highly developed administrative skills, with strong attention to detail, accuracy, and the ability to manage multiple tasks and priorities effectively.
• Advanced proficiency in Microsoft Office (including Excel, Word, PowerPoint, and Outlook), with the ability to produce professional documentation, reports, and presentations.

Office Requirements:

• Office-based working environment.
• Semi-formal dress code.
• Working hours are from 08:00 – 17:00.
• Excellent international business language skills (English), both written and verbal.
• Reliable transport to and from the office.

NOTE

• This is a permanent position subject to a successful three-month probationary period.
• You will be required to perform such duties as reasonably required by the business.
• Your job description may be amended from time to time if it is valid and reasonable.
• You will serve the Company or any Associated Entity in such capacity as management may reasonably require.
• Duties must be performed faithfully, diligently, and to the best of your abilities.
• You agree to use your best endeavours to promote the best interests of the Company and any Associated Entity.
• You may be required within reason, to work outside of set duties and/or perform in more than one role

Create, implement, and manage project plans for various marketing activities.

• Prepare marketing plans for the company and its vendors.
• Implement and coordinate approved marketing activities in the quarterly marketing plans for the company and its vendors.
• Liaise with all role players: Vendors, Product managers, Suppliers, and Marketing team.
• Keep an updated task list and project sheet for all marketing activities and events.
• Schedule regular progress meetings with Brand Managers to ensure activities are car-ried out as per the approved marketing plan.
• Obtain approval and sign-off from Brand Managers for marketing activities.
• Maintain a tracking sheet for all marketing activities.
• Manage Marketing budgets.
• Manage marketing briefs for marketing activities.

Liaise with suppliers for events and branded marketing collateral

• Keep and maintain an updated trusted supplier database.
• Manage the procurement process with Brand managers and suppliers. From sourcing to final delivery.
• Negotiate the best pricing and best quality.
• Ensure that all vendors and company brand guidelines are adhered to.

Plan and execute internal and external company events as well as regional events

• Assist with company regional events and functions.
• Keep a project sheet for all events and functions.
• Liaise with trusted suppliers.
• Manage event budget to prevent overspending.
• Assist with setup and registration.
• Manage all suppliers and processes required for a successful event.
• Create a post-event report for all events.
• Book and make travel arrangements if required.

Vendor Portal Administration

• Responsible for maintaining and updating the vendor marketing portal with marketing activities.
• Submit claims with POE as per vendor requirements.
• Work closely with the finance administrator regarding quotes and invoices related to marketing projects.

Internal training associated with competencies:
Adhere and complete the Company Learning Map issued during the first week of employment to meet the expectation.

Minimum Qualification:

• Marketing Diploma

Minimum Experience:

• 5 Years of relevant experience in Marketing

Office Requirements:

• Work-from-office environment.
• Semi-formal dress code.
• Working hours are from 08:00 – 17:00.
• Excellent international business language skills (English), both written and verbal.
• Own Transport.

NOTE:

• This is a permanent position subject to a successful three-month probationary period.
• You will be required to perform such duties as reasonably required by the business.
• Your job description may be amended from time to time if it is valid and reasonable.
• You will serve the Company or any Associated Entity in such capacity as management may reasonably require.
• Duties must be performed` faithfully, diligently, and to the best of your abilities.
• You agree to use your best endeavors to promote the best interests of the Company and any Associated Entity.
• You may be required within reason, to work outside of set duties and/or perform in more than one role.

 Veeam Business Development Manager Job Duties and Responsibilities.

Product & Vendor Program Management

• Develop a deep understanding of the Veeam product portfolio, positioning it effectively within the data protection and resilience market.
• Achieve and maintain all relevant Veeam certifications.
• Manage brand administration and vendor reporting requirements.
• Maintain a strong and collaborative relationship with Veeam vendor stakeholders.
• Contribute to Quarterly Business Reviews (QBRs) with the vendor.
• Ensure compliance with all vendor programs, incentives, and operational requirements.
• Develop and execute the vendor growth strategy for the African partner ecosystem.
• Monitor and drive run-rate business performance and identify opportunities for acceleration.
• Manage pricing programs, promotions, and incentives aligned with vendor objectives.

Partner Development & Enablement (Unmanaged Partner Focus)

• Identify, recruit, and activate new partners across Africa.
• Grow engagement and revenue within the unmanaged partner community.
• Deliver training and enablement sessions for both internal teams and channel partners.
• Build strong relationships with key resellers, MSPs, and service providers.
• Enable partners to position Veeam data resilience and cloud solutions effectively.
• Support partners with deal strategy, opportunity development, and pipeline growth.

Marketing & Demand Generation

• Collaborate with the Brand Manager to develop and execute the annual and quarterly marketing strategy.
• Drive partner-led demand generation campaigns.
• Execute weekly and monthly partner communications, campaigns, and incentive programs.
• Coordinate marketing initiatives such as:
• Webinars
• Partner enablement events
• Campaigns and promotions
• Vendor-funded initiatives
• Manage lead generation and lead follow-up processes with partners and internal sales teams.
• Align marketing activities with Veeam’s global and regional campaigns.

Sales Enablement & Revenue Growth

• Align sales activities with Veeam’s vendor strategy and First Distribution’s sales objectives.
• Support all regional sales teams across:
• Johannesburg
• Cape Town
• Durban
• Port Elizabeth
• Broader African regions

• Design and execute Veeam sales plays and campaigns.
• Drive strategic alliances and ecosystem partnerships.
• Analyse business performance including:

• Run-rate revenue
• Pipeline
• Partner contribution
• Regional performance

• Increase customer breadth and partner coverage across Africa.
• Act as the internal champion for the Veeam brand, ensuring strong awareness and engagement internally.

Internal training associated with competencies:

• During the first week of your employment, you’ll be presented with a meticulously crafted learning map designed to seamlessly guide you through your on-the-job training experience.

Requirements :

• Grade 12 (Matric).
• Relevant tertiary qualification in Business, IT, or Marketing would be advantageous.
• 3- 5 years’ experience in product management, vendor management, or business development within the ICT distribution industry.
• Experience working with backup, disaster recovery, or data protection technologies.
• Experience working with channel partners or MSP ecosystems.

Technical Knowledge:

• Knowledge of the following technology areas would be beneficial:
• Backup & Replication solutions (e.g., Veeam Software)
• Cyber Security
• Datacentre infrastructure
• Virtualization platforms
• Server and storage technologies
• Cloud and hybrid data protection solutions

Skills and Abilities:

• Self-motivated and results-driven.
• Strong communication and presentation skills.
• Excellent relationship management and partner engagement skills.
• Ability to manage multiple stakeholders, including vendors, partners, and internal teams.
• Strong business planning and strategic thinking ability.
• Proactive and takes initiative.
• Ability to perform effectively under pressure.
• Strong organizational and self-management skills.

Ability to meet Job Requirements:

• Fluent in English.
• Own reliable transport.

Office Requirements:

• Work-from-office environment.
• Semi-formal dress code.
• Working hours are from 08:00 – 17:00.
• Excellent international business language skills (English), both written and verbal.
• Reliable transport to and from the office and other business-related travel.

 NOTE:

• This is a permanent position subject to a successful three-month probationary period.
• You will be required to perform such duties as reasonably required by the business.
• Your job description may be amended from time to time if it is valid and reasonable.
• You will serve the Company or any Associated Entity in such capacity as management may reasonably require.
• Duties must be performed faithfully, diligently, and to the best of your abilities.
• You agree to use your best endeavors to promote the best interests of the Company and any Associated Entity.
• You may be required, within reason, to work outside of set duties and/or perform in more than one role

Achieving sales targets set for the region and customer sets assigned to the Sales Specialist.  Effectively execute business activities to support sales and incremental revenue in support of the Veeam & ExaGrid brand.

Veeam & Exagrid Sales Specialist Job Duties and Responsibilities.

Sales & Account Management

• Identify and build relationships with all stakeholders in your assigned customers.
• Build a trusted advisor relationship with customers.  Be the go-to person for all things for your Veeam & ExaGrid customers.
• Execution and ownership of business plans with partners
• Drive sales activities in accordance with the business plans
• Generate and maintain reports on current forecasts and pipelines.
• Recruit new business partners in your territory if required to meet targets.
• Meet and exceed monthly, quarterly, and yearly targets set by the business.
• Achieve alignment with vendor revenue targets.
• Maintain Accurate CRM records for all opportunities being managed.
• Manage the entire sales cycle from the time of quoting until the deal is fully paid

Marketing Plan

• Forecast of marketing plan/activity for business partners.
• Plan and prepare specific demand generation activities per quarter based on increasing incremental business engagements.
• Partner events planning in conjunction with product and marketing specialists

Enablement

• Attain required Vendor product sales certifications yourself.
• Conduct effective enablement with customers together with Brand and Product Managers.
• Provide updated and current information to partners on business processes, products and procedures. 
• Conduct presentations to partners on vendor-specific products and features.
• Ensure that product and program updates are provided to partners 

Admin

• Maintain accurate sales pipeline data and notes on opportunities in the CRM system.
• Track your closed deals on dashboards to ensure accuracy.
• Ensure complete and accurate information is provided for orders and all criteria are met for a clean order.
• Be able to quote the products you sell yourself.

Internal training associated with competencies:

• During the first week of your employment, you’ll be presented with a meticulously crafted learning map designed to seamlessly guide you through your on-the-job training experience.

Requirements :

• Matric
• Diploma in IT or Business Management
• Min 3 years’ experience working in an IT sales environment selling datacentre, and ICT solutions

Skills and Abilities:

• Sound knowledge of data storage, replication, and backup enterprise solutions in the IT distribution industry.
• Strong Self Motivational and Empowerment skills.
• Strong Communication Skills.
• Strong Relationship and Self-Management Skills.
• Takes Initiative.
• Works well with all kinds of people.
• Remains calm under pressure.
• Proven account management or other relevant experience
• Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization.
• Excellent time management skills

Ability to meet Job Requirements:

• Fluent in English.
• Own reliable transport.

Office Requirements:

• Work-from-office environment.
• Semi-formal dress code.
• Working hours are from 08:00 – 17:00.
• Excellent international business language skills (English), both written and verbal.
• Reliable transport to and from the office and other business-related travel.

NOTE:

• This is a permanent position subject to a successful three-month probationary period.
• You will be required to perform such duties as reasonably required by the business.
• Your job description may be amended from time to time if it is valid and reasonable.
• You will serve the Company or any Associated Entity in such capacity as management may reasonably require.
• Duties must be performed faithfully, diligently, and to the best of your abilities.
• You agree to use your best endeavors to promote the best interests of the Company and any Associated Entity.
• You may be required within reason, to work outside of set duties and/or perform in more than one role

The Sales Manager is responsible for driving sales performance and achieving organizational objectives within the KZN and PE regions. This includes overseeing sales operations, managing key regional customer relationships, and streamlining sales processes. The role involves close collaboration with Brand Managers and Product Managers to ensure sales targets are met and business growth is maximized.

SALES MANAGER DUTIES AND RESPONSIBILITIES:

Strategic Leadership:

• Develop and implement strategic sales plans to achieve organizational sales targets and objectives.
• Provide vision and leadership to the sales team and brands, aligning their efforts with company goals and values.
• Collaborate with brand divisions to set goals and ensure alignment with overall company strategy

Team Management:

• Recruit, train, motivate, and manage a high-performing sales team, setting clear objectives and monitoring performance.
• Foster a culture of accountability, teamwork, and continuous improvement within the sales team.

Sales Operations

• Oversee day-to-day sales activities, ensuring efficiency and effectiveness in processes.
• Monitor market trends and competitor activities to adjust strategies accordingly and maintain a competitive edge.
• Manage and report on the effective implementation of the marketing strategy and collaborate with the marketing team to maintain market relevance and promote products and services to increase sales.
• Manage sales forecasting, planning, and budgeting processes.
• Build and nurture trust with brand managers, product managers, customers, and all other external parties

Business Development:

• Identify opportunities for business growth and expansion, formulating strategies to capture new markets and customer segments.
• Collaborate with other departments to develop new products, pricing strategies, and promotional activities to drive sales.

Performance Metrics:

• Define and track key performance indicators (KPIs) to evaluate sales team performance and the effectiveness of sales strategies.
• Provide regular performance reports to executive leadership, suggesting areas for improvement and growth.

REQUIREMENTS:

Internal training associated with competencies:

• During the first week of your employment, you’ll be presented with a meticulously crafted learning map designed to seamlessly guide you through your on-the-job training experience.

Requirements:

• A bachelor’s degree in business administration, Sales, Marketing, or a related field would be advantageous.
• Matric
• An IT Diploma/Degree would be advantageous.
• 5 years of experience in sales management within the ICT distribution industry.
• Demonstrated success in developing and implementing effective sales strategies, ideally in the specific region of KZN and PE

Skills and Ablilities:

• Strong leadership skills with the ability to motivate and manage a high-performing sales team.
• Excellent communication, negotiation, and presentation skills.
• Proficient in utilizing CRM software and sales analytics tools.
• Ability to adapt to a dynamic and fast-paced work environment.

Ability to meet Job Requirements:

• Fluent in English.
• Own reliable transport.

Office Requirements:

• Office-based working environment.
• Semi-formal dress code.
• Working hours are from 08:00 – 17:00.
• Excellent international business language skills (English), both written and verbal.
• Reliable transport to and from the office.

NOTE:

• This is a permanent position subject to a successful three-month probationary period.
• You will be required to perform such duties as reasonably required by the business.
• Your job description may be amended from time to time if it is valid and reasonable.
• You will serve the Company or any Associated Entity in such capacity as management may reasonably require.
• Duties must be performed` faithfully, diligently, and to the best of your abilities.
• You agree to use your best endeavors to promote the best interests of the Company and any Associated Entity.
• You may be required within reason, to work outside of set duties and/or perform in more than

MAIN PURPOSE OF POSITION:

Achieving sales targets set for the territory and customer set assigned to the Business Development manager.  Effectively execute business activities to support sales and incremental revenue in support of the Huawei brand.

Huawei Business Development manager Job Duties and Responsibilities.

Sales & Account Management

• Identify and build relationships with all stakeholders in your assigned customers.
• Build a trusted advisor relationship with customers. Be the go-to person for all things Huawei EBG for your customers.
• Execution and ownership of business plans with partners.
• Drive sales activities in accordance with the business plans.
• Generate and maintain reports on current forecasts and pipelines.
• Recruit new business partners in your territory if required to meet targets.
• Meet and exceed monthly, quarterly, and yearly targets set by the business.
• Achieve alignment with vendor revenue targets.
• Maintain Accurate CRM records for all opportunities being managed.
• Manage the entire sales cycle from the time of quoting until the deal is fully paid.

Marketing Plan

• Forecast of marketing plan/activity for business partners.
• Plan and prepare specific demand generation activities per quarter based on increasing incremental business engagements.
• Partner events planning in conjunction with product and marketing specialists.

Enablement

• Attain required Vendor product sales certifications yourself.
• Conduct effective enablement with customers together with Brand and Product Managers.
• Provide updated and current information to partners on business processes, products and procedures.
• Conduct presentations to partners on vendor-specific products and features.
• Ensure that product and program updates are provided to partners.

Admin

• Maintain accurate sales pipeline data and notes on opportunities in the CRM system.
• Track your closed deals on dashboards to ensure accuracy.
• Ensure complete and accurate information is provided for orders and all criteria are met for a clean order.
• Be able to quote the products you sell yourself.

REQUIREMENTS:

Internal training associated with competencies:

• During the first week of your employment, you’ll be presented with a meticulously crafted learning map designed to seamlessly guide you through your on-the-job training experience.

Requirements

• Grade 12.
• Diploma or Degree in Business Management.
• Diploma or Degree in IT will be advantageous.
• Min 3 years’ experience working in an IT sales environment selling datacentre, and networking ICT solutions.
• Sound knowledge of enterprise solutions in the IT distribution industry.
• Previous experience working in IT distribution or IT operations.

Skills and Abilities

• Strong Self Motivational and Empowerment skills.
• Strong Communication Skills.
• Strong Relationship and Self-Management Skills.
• Takes Initiative.
• Works well with all kinds of people.
• Remains calm under pressure.
• Proven account management or other relevant experience
• Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization.
• Excellent time management skills

Ability to meet Job Requirements:

• Fluent in English
• Own reliable vehicle

Office Requirements:

• Work-from-office environment.
• Semi-formal dress code.
• Working hours are from 08:00 – 17:00.
• Excellent international business language skills (English), both written and verbal.
• Reliable transport to and from the office and other business-related travel.

NOTE:

• This is a permanent position subject to a successful three-month probationary period.
• You will be required to perform such duties as reasonably required by the business.
• Your job description may be amended from time to time if it is valid and reasonable.
• You will serve the Company or any Associated Entity in such capacity as management may reasonably require.
• Duties must be performed faithfully, diligently, and to the best of your abilities.
• You agree to use your best endeavors to promote the best interests of the Company and any Associated Entity.
• You may be required within reason, to work outside of set duties and/or perform in more than one role