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**Experience:** 2+ Years

**Compensation:** Competitive Salary

**About ROXC**

ROXC partners with organizations to design, build, and deploy AI-powered solutions that solve real business problems. We work closely with clients to understand their workflows, identify opportunities, and deliver production-ready AI systems that create measurable business impact.

As a Forward Deployed Engineer, you’ll work at the intersection of engineering, AI, product, and customer success—partnering directly with clients to understand their challenges and delivering AI solutions that create real value.

Important Requirement

Please Apply Only If You Have Contributed To At Least One Production-ready AI Application That Is Being Used By Real Users In a Production Environment. This Experience May Come From

– Your current or previous organization
– A self-initiated project with real users
– A freelance or consulting engagement

We’re looking for engineers who have experienced the complete journey of taking an AI application from idea to production.

What You’ll Do

– Partner directly with clients to understand business workflows, technical requirements, and operational challenges.
– Design, build, and deploy AI-powered applications tailored to customer needs.
– Build scalable full-stack applications with a strong focus on reliability and maintainability.
– Integrate LLMs, AI services, APIs, databases, and third-party platforms into production systems.
– Deploy applications to cloud environments and monitor production performance.

**Required Qualifications**

– 2+ years of professional software engineering experience.
– Strong proficiency in JavaScript/TypeScript.
– Experience with backend development using Node.js and Express.
– Strong understanding of REST APIs and system integrations.
– Experience working with SQL databases, preferably PostgreSQL.
– Experience building AI applications using modern LLM APIs and AI frameworks.
– Good understanding of Retrieval-Augmented Generation (RAG), AI agents, prompt engineering, tool integrations, and AI evaluation.
– Comfortable working directly with customers and independently driving projects to completion.

Bonus Points

**We’ll Give Additional Consideration If You Have**

– Contributed to open-source projects.
– Delivered software or AI solutions as a freelancer or consultant.
– Experience building AI services with Python and FastAPI.
– Experience deploying and managing applications on cloud platforms.
– Strong understanding of system design, scalability, observability, and security.

What You’ll Enjoy

– Competitive salary.
– Remote-first with hybrid collaboration opportunities.
– Opportunity to work on cutting-edge AI products and enterprise deployments.
– High ownership and the ability to influence technical and product decisions.
– Continuous learning and exposure to the latest AI technologies.
– A fast-moving, engineering-driven culture focused on solving meaningful customer problems.

If you’re excited about building production-grade AI systems, working directly with customers, and solving complex business problems through technology, we’d love to hear from you.

**Join ROXC and help build AI solutions that deliver measurable business impact.**

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Sanlam was established as a life insurance company in South Africa but has since transformed into a diversified financial services group that operates across the African continent, India, Malaysia and selected developed markets, with listings on the Johannesburg, A2X and Namibian stock exchanges. In 2018 the Group celebrated its centenary as well as 20 years since demutualisation and listing in South Africa and Namibia. Sanlam is one of the largest internationally active insurance groups in the world with a presence in 31 countries and has the biggest non-banking financial services footprint on the African continent.

The Group’s five business clusters (Sanlam Fintech x, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz and Santam) house the Group’s business operations. The Group Office provides strategic direction and support to the five clusters, assisting them in realising their strategies and meeting their business objectives. The Group Office is responsible for governance and for the Group’s centralised functions, which include: Finance, Actuarial and Risk Management, Strategy, Human Resources, Market Development and Sustainability.

**Position Overview**

A Tech Lead is a first-line engineering manager who combines hands-on technical leadership with people management responsibilities. This role requires balancing direct technical contribution with team development, operational excellence, and delivery management. A TL leads a single engineering team of 4-8 engineers through the complete software development lifecycle whilst maintaining technical credibility and developing their leadership capabilities.

Reporting to a Head of Engineering, this role requires strong technical expertise, emerging people management skills, and the ability to navigate cross-team dependencies to achieve business objectives. You will work closely with product managers, designers, and other engineering teams to translate business requirements into technical solutions, ensuring your team delivers value incrementally whilst maintaining high standards for code quality, system reliability, and engineering practices.

**What will you do?**

**Team Leadership & People Management**

– Lead a team of 4-8 engineers, conducting regular one-on-one meetings and performance reviews.
– Mentor team members on technical skills, career development, and professional growth.
– Provide regular constructive feedback and coach on both technical and soft skills.
– Build a cohesive, high-performing team with strong morale and healthy dynamics.
– Contribute to hiring efforts and effectively onboard new team members.
– Address individual concerns promptly and maintain high team engagement.
– Conduct effective performance reviews and address performance issues promptly.
– Create growth opportunities within the team and support career progression

**Technical Leadership & Delivery**

– Remain hands-on with code, participating in critical implementations and complex debugging.
– Make sound architectural decisions for team-owned services and components.
– Review and guide the team’s system designs, ensuring alignment with broader architecture.
– Balance technical debt with feature delivery and maintain code quality standards.
– Drive the team’s operational excellence including on-call processes and incident management.
– Lead the team’s incident response and conduct thorough postmortems.
– Ensure the team delivers reliably whilst maintaining quality standards.
– Introduce new technologies to the team and encourage experimentation.

**Planning & Stakeholder Management**

– Collaborate with Product Management to define technical approach and delivery timelines.
– Plan team roadmap, balancing technical and product priorities.
– Identify and mitigate team-level risks, managing dependencies with other teams.
– Remove blockers and shield the team from unnecessary distractions.
– Work effectively with Product Management, Design, and leadership stakeholders.
– Communicate team status, technical decisions, and progress to stakeholders.
– Facilitate agile ceremonies and ensure smooth team processes

**Operational Excellence & Process**

– Implement agile practices and continuously improve team processes.
– Track and improve team metrics including velocity, quality, operational health, and customer experience.
– Ensure the team’s service reliability and maintain quality standards.
– Use data to inform decisions and guide improvements.
– Write clear technical documentation and effective status updates.
– Understand product goals and consider ROI in technical decisions

**Qualification And Experience**

– Relevant degree or diploma in Computer Science, IT, or related field (or equivalent practical experience).
– Typically 10+ years of software engineering experience with at least 2 years in a management or technical leadership role.
– Deep understanding of system design, software development methodologies, and modern technology stacks.
– Maintains hands-on coding ability alongside management responsibilities.
– Proven track record of designing, building, and scaling distributed systems in cloud environments.
– Strong expertise in modern backend technologies and frontend frameworks.
– Experience with microservices, event-driven architectures, and API design.
– Familiarity with DevOps practices (CI/CD, IaC, containers) and observability tools.
– Fintech or banking experience (payments, lending, wealth management) is a plus.

**What will make you successful in this role?**

– People Leadership: Developing capability in people management, performance reviews, and team development. Ability to guide, inspire, and grow engineering teams.
– Communication Skills: Excellent communication abilities to facilitate team discussions, present to leadership, and influence team and immediate stakeholders. Capable of writing clear technical documentation.
– Problem-solving Abilities: Demonstrated ability to analyse complex technical challenges, identify root causes, and devise effective solutions. Can resolve team conflicts and mediate technical disagreements.
– Delivery Focus: Proven track record of leading teams to deliver reliably whilst balancing quality, velocity, and technical excellence. Experience with project planning and execution.
– Leadership Potential: Shows readiness to expand influence beyond the immediate team, with developing skills in strategic planning, stakeholder management, and handling complex team dynamics.

**Knowledge And Skills**

IT Strategic Planning

Trend Analysis

Business Knowledge

Relationship Management

Resource planning and risk management

**Personal Attributes**

Organisational savvy – Contributing strategically

Balances stakeholders – Contributing strategically

Attracts top talent – Contributing strategically

Drives vision and purpose – Contributing strategically

**Build a successful career with us**

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

**Core Competencies**

Cultivates innovation – Contributing strategically

Customer focus – Contributing strategically

Drives results – Contributing strategically

Collaborates – Contributing strategically

Being resilient – Contributing strategically

**Turnaround time**

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.

**Our commitment to transformation**

The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group’s Employment Equity plan and targets will be considered as part of the selection process.

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The Modern Workplace Engineer provides advanced operational support across key Modern Workplace services for users within the region. This is a hands-on technical role operating at an experienced level, focused on resolving complex incidents and service requests, carrying out technical troubleshooting, supporting controlled service changes, and improving the day-to-day support experience.

The role works closely with local and remote support teams and with the service owners, who retain ownership of global platforms, standards, and major service changes. This is an operational engineering role that bridges frontline support and global engineering, ensuring stable and effective support for Modern Workplace services in scope.

**Job Description:**

**Key Responsibilities**

– Provide advanced support for Modern Workplace services within the agreed support scope.
– Investigate and resolve complex incidents and service requests that cannot be resolved by the Service Desk or desktop support teams.
– Troubleshoot issues across collaboration, identity and access, endpoint management, and virtual desktop services.
– Support the execution of approved operational changes and service improvements within agreed change processes.
– Work with service owners on escalations where resolution requires platform-level expertise, elevated access, service change, or deeper root cause investigation
– Create and maintain operational documentation, troubleshooting guides, knowledge articles, and runbooks.
– Identify recurring issues and support trends, and recommend opportunities for process improvement, shift-left, or automation.
– Contribute to problem management and major incident activity through technical analysis, evidence gathering, and follow-up actions.
– Ensure support tickets are progressed, updated, and resolved in line with agreed service levels and support standards.
– Collaborate with cross-functional teams to improve operational stability and the end-user support experience across the region.

**Qualifications And Experience**

– Strong experience in supporting enterprise Modern Workplace services at an advanced level.
– Proven ability to write technical documentation such as operational runbooks and knowledge base articles.
– Technical aptitude needed to handle innovation and change resulting from implementing new technology solutions.
– Proficient in ITIL IT service management, including change, incident and problem management.
– Strong troubleshooting and problem-solving skills, with the ability to work through complex technical issues in a structured way.
– Effective communication and interpersonal skills, with the ability to engage and explain complex issues to end users.
– Proactive and self-motivated, with a commitment to continuous learning and professional development.
– Qualifications or proven experience in relevant technologies (e.g., Okta, Microsoft 365, Active Directory, Intune, AVD).
– Involvement in implementing technology processes, policies and standards.
– Experience using PowerShell to support administration, troubleshooting, or operational improvement.
– Experience contributing to shift-left initiatives, support process improvement, or automation opportunities.

**Personal characteristics**

– Strong prioritisation and organisational skills
– Excellent written and verbal communication skills.
– Innovative and proactive approach to work.
– Commitment to continuous learning and service improvement.
– Strong relationship-building skills across technical teams and stakeholders

**Location:**

Cape Town

**Brand:**

Dentsu

**Time Type:**

Full time

**Contract Type:**

Permanent

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From the fun of Mecca Bingo to the experience of Grosvenor Casinos, from in-person to online, from local to global, players love the experiences our famous brands deliver.

We employ almost 8,000 people across our brands, in roles ranging from Casino Croupiers, Poker Dealers, Chefs and Bingo Club Callers, through to specialists in Marketing, Property, Finance, Law and Human Resources and many more.

This is such an exciting sector to be part of, bringing entertainment to millions in a culture of opportunity and growth.

Look at our careers site to find out more: https://careers.rank.com/

Are you a passionate ServiceNow Developer looking to make a real impact across a large enterprise environment? At The Rank Group, ServiceNow is at the heart of how our teams operate, from IT and HR to Payroll, Marketing, and beyond.

In this role, you’ll take ownership of our ServiceNow platform, designing and developing solutions that improve workflows, automate processes, and enhance the employee experience across the business.

**What You’ll Be Doing**

– Developing, customizing, and maintaining ServiceNow applications, workflows, and integrations
– Collaborating with stakeholders to translate business needs into scalable technical solutions
– Managing platform performance, security, and governance
– Building integrations with enterprise systems to streamline operations
– Troubleshooting complex issues and driving continuous improvement across the platform
– Acting as the ServiceNow subject matter expert for the business

**What We’re Looking For**

– Strong ServiceNow development experience
– Solid JavaScript, HTML/XML, and web technology skills
– Experience with scripting, workflows, and integrations
– ServiceNow Administrator Certification
– Excellent stakeholder management and communication skills
– A proactive mindset with a passion for innovation and problem-solving

#rankGroup

Join us to unlock benefits and opportunities that will boost your career journey in a vibrant, inclusive and fulfilling work environment – so you can #BeYourself

Wellbeing@Rank is important… From hybrid working and colleague support networks to menopause support and weekly PepTalks, we’re here for you.

We’ll also invest in your growth by providing development opportunities, leadership training and cutting-edge industry certifications so you have the tools and resources to help you work, win and grow with us.

Immerse yourself in new cultures and gain international exposure through our global business. Collaborate with colleagues from around the globe.

From pensions to bonus schemes, and private medical insurance to life insurance – we’ve got you covered.

– Our benefits vary by brand and/or location. Please have a chat with your local Talent Acquisition specialist to find out what’s in place in your location.

The Rank Group are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers.

We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.

#RankGroup

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The Group is focused on providing specialist-orientated, multidisciplinary services across the continuum of care in such a way that the Group will be regarded as the most respected and trusted provider of healthcare services by patients, medical practitioners, funders and regulators of healthcare in each of its markets.

**MAIN PURPOSE OF JOB**

To design and implement systems integration solutions and that support core Mediclinic systems.

**KEY RESPONSIBILITY AREAS**

– Design technical integration Mediclinic and Subsidiaries
– Develop integration systems Mediclinic and Subsidiaries
– Perform integration System Testing Mediclinic and Subsidiaries
– Conduct operational management and maintanence of integration systems Mediclinic and Subsidiaries
– Maintain key client and stakeholder relations within ICT environment

**Required Education**

**ESSENTIAL EDUCATION:**

– Degree or formal certification in ICT / Computer Science

**Required Experience**

**ESSENTIAL MINIMUM EXPERIENCE:**

– Minimum 3 years’ experience in messaging communication, analysis and design

**Desired Experience**

– Experience with InterSystems IRIS Technology

**Required Job Skills And Knowledge**

– Enterprise Service BUS (ESB)
– SOA architecture
– C# ,NET environment and web services
– Program maintenance, debugging problems and correcting coding errors.
– Messaging, analysis and design
– Experience in Service Orientated Architecture (SOA)modelling
– Healthcare information systems
– Data structures and data transfer mechanisms
– Knowledge of HL7 and FHIR messaging protocol an advantage.
– Integration Process Design and Specification
– Communication methods and protocols e.g. HTTP/s, SOAP, REST, XML, JSON, FTP/SFTP
– Development best practices and standards
– System Development Process
– Systems integration and Enterprise Service Bus (ESB)

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**About The Position**

As a Mimecast Managed Services Engineer, you will be working with our customers in a post-sales environment, delivering an excellent level of managed services to customers focused on key areas of the Mimecast product suite.

You will work with customers of varying sizes and you can expect to be working with customers from across the globe.

You will continuously work with customers to support and optimise the Mimecast products to a high standard to achieve the best customer satisfaction scores. While supporting customers, engage with various internal Mimecast teams to ensure that technical challenges are handled quickly and appropriately.

The successful candidate will be an enthusiastic and professional individual with in-depth technical abilities as well as commercial acumen and relationship building skills for both internal and external application.

This role will be based in our office in Cape Town, South Africa but will report into our Professional Services team and support our customers globally. To enable Mimecast to best serve all our customers, this role will require you to work as part of a shift pattern.

**What You’ll Do**

– Autonomously analyse events and identify security threats and scams using the Mimecast and 3rd party tools.
– Maintain and present to customer regularly scheduled reports
– Maintaining and building up valuable and long-lasting customer relationships
– Handle cases and phone calls as appropriate
– Act as a primary contact for the customer with support questions for products in the scope of Mimecast managed services.
– Monitor Customer features and provide details back to the customer
– Escalation and tracking of issues raised within Mimecast and tracking of feature requests raised with Mimecast Product Development
– Engage with cross functional teams to meet customer needs.
– Assist customers with the successful implementation and adoption of Mimecast products including but not restricted to Brand Exploit Protect (BEP) and DMARC Analyser.
– Provide exceptional support to Mimecast customers, partners, resellers, and internal staff
– Cover our customers globally between the hours of 6am – 10pm as part of a regular shift pattern

**What You’ll Bring**

– Experience managing customer facing implementations of 3rd party SaaS and IT services
– Experience with Microsoft, Google Apps or other email platforms
– Good understanding of internet fundamentals, DNS, network routing, firewalls and email delivery
– Experience with Microsoft Exchange and Active Directory or other email platforms
– Excellent verbal and written communication skills that can be used to explain complex technical topics in a clear and straight forward manner
– Detail oriented individual that enjoys working with customers and the challenge of technical troubleshooting
– Experience of working with globally diverse customers advantageous

**Qualifications**

– Qualification in Information Technology (A+, N+ and MSCA or higher) preferred but not essential
– Cybersecurity experience is a plus but not a requirement
– Knowledge of email authentication techniques as SPF, DKIM and DMARC
– Experience with the general IT administration and support of Microsoft Exchange, Lotus Notes Domino or other e-mail systems

Join our Managed Services team to accelerate your career journey. You will be immersed in a dynamic environment that recognizes and celebrates your achievements.

Mimecast offers formal and on-the-job learning opportunities, maintains a comprehensive benefits package that helps our employees and their family members to sustain a healthy lifestyle, and importantly – working in cross functional teams to build your knowledge!

**Our Hybrid Model:** We provide you with the flexibility to live balanced, healthy lives through our hybrid working model that champions both collaborative teamwork and individual flexibility. Employees are expected to come to the office at least two days per week, because working together in person:

– Fosters a culture of collaboration, communication, performance and learning
– Drives innovation and creativity within and between teams
– Introduces employees to priorities outside of their immediate realm
– Ensures important interpersonal relationships and connections with one another and our community!

*The base salary range for this position is 320,000−456,000 ZAR plus benefits. This range represents the minimum and maximum new hire compensation for this role. The position may also be eligible for incentive plans and additional benefits, in accordance with company policy and local regulations. Our salary ranges are determined by role, level, and location with individual compensation also dependent on factors such as qualifications, experience, and skills. Final offers will reflect these considerations and may vary accordingly.***Belonging at Mimecast**Cybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they’re a cybercriminal, of course.

We’re proud to be an Equal Opportunity and Affirmative Action Employer, and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.

We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won’t affect your application.

*Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.**It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.*

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The role will be central to the internal development of enterprise solutions, replacing external vendor dependency and supporting scalable, low-code innovation across operations, finance, HR, and store systems.

The successful candidate will work closely with business stakeholders to deliver automation, applications, and data solutions that improve operational efficiency and enable digital transformation across the organisation

**Duties And Responsibilities**

– Application Development (Power Apps) and Workflow automation
– Design and develop Power Apps (Canvas & Model-driven apps) for internal business use (e.g. store operations, workflows, checklists, approvals)
– Develop and maintain Power Automate flows to automate business processes (approvals, notifications, integrations)
– Design and implement integrations with enterprise systems including Microsoft 365, SharePoint, Azure services, and third-party platforms
– Monitor, troubleshoot, and resolve issues affecting automation solutions to ensure high availability and reliable service performance
– Maintain clear, well‑structured documentation for customizations, integrations, and solution components
– Deliver end-user support and training for solutions and tools
– Oversee licensing, access provisioning, and entitlements for applications and tools
– Gather and analyze requirements from stakeholders across the organization and design fit-for-purpose technical solutions
– Establish and enforce Power Platform governance standards (naming conventions, environments, DLP policies, permissions, ALM)

**Requirements**

– Diploma or Degree in Computer Science, Information Systems, or a related field, or equivalent professional experienceMicrosoft certifications: PL-400 (Power Platform Developer) or equivalent
– Microsoft certifications: PL-400 (Power Platform Developer) or equivalent
– 2 + years’ experience of hands-on experience with Microsoft Power Platform, including Power BI, Power Apps, and Power Automate
– Proficiency in Power FX, JavaScript, and SQL as applied within the Power Platform context
– Working knowledge of Power Platform governance practices
– Experience with API integrations within automation solutions
– Experience with Application Lifecycle Management (ALM) within the Microsoft Power Platform
– Demonstrated ability to manage multiple competing priorities in a fast-paced environment
– Experience with modern data concepts (Database, Data Lakes, SQL) and Power BI development
– Retail, QSR, or multi‑site operations environments

**Technical Skills**

– Power Platform: Power Apps, Power Automate, Power BI, Copilot Studio, Dataverse
– Microsoft 365: SharePoint Online, Teams, Outlook, Excel
– Data & Integration: JSON, REST APIs, custom connectors, Dataverse relationships
– Advantageous: Azure Logic Apps / Functions, SQL, Power BI development, PowerFx, GitHub/Azure DevOps for source control

**Behavioural**

– Problem‑solving and solution‑design mindset
– Strong stakeholder engagement with non‑technical users
– High attention to detail
– Initiative, ownership, and delivery focus
– Ability to work across departments (Ops, HR, Finance, IT)
– Clear written and verbal communication

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Disclaimer As an applicant, please verify the legitimacy of this job advert on our company career page.

**Role Purpose**

The Technology Data Architect designs and governs enterprise-grade Azure data platforms, delivering secure, scalable, and high-performance solutions aligned to business and regulatory needs. The role drives data modernization, analytics, automation, and integration, reporting to the Enterprise Solutions Architect.

**Requirements**

**Qualifications**

– Relevant 3–4 year IT or Business qualification (BCom, BSc, or equivalent)
– Relevant Microsoft/Azure certifications advantageous

**Experience**

– 7+ years enterprise data architecture experience
– Proven delivery of large-scale data platforms (cloud and hybrid)
– 5+ years insurance industry experience

**Strong expertise in:**

– Azure data services (SQL, Synapse, Cosmos DB, Data Lake, Data Factory)
– Data modeling (dimensional, star/snowflake schemas, semantic layers)
– Data governance, MDM, quality, and observability frameworks
– Power BI and automation tools
– Cloud security and compliance (POPIA, GDPR)
– DevOps, CI/CD, Infrastructure-as-Code

**Duties & Responsibilities**

**Architect Scalable Data Platforms**Design and implement Azure-based data solutions (Azure SQL, Synapse, Cosmos DB, Data Lake, Databricks, Dataverse).

Ensure performance, resilience, cost optimization, and security.

Establish conceptual, logical, and physical data models aligned to business domains.

**Lead Data Modernization**

Transform legacy systems into cloud-native architectures.

Oversee migration strategies, schema conversion, data mapping, and validation.

Promote adoption of modern analytics and data services.

**Data Governance & Compliance**

Define and enforce standards for data lifecycle management.

Ensure compliance with POPIA, GDPR, and internal governance frameworks.

Support metadata management, lineage tracking, cataloging, and sensitive data monitoring.

**Enable Analytics & Business Intelligence**

Deliver integrated analytics solutions using Power BI, Azure Analysis Services, and Azure Machine Learning.

Support semantic modeling and KPI standardization.

Collaborate with business units to deliver actionable insights.

**Application Integration & Automation**

Provide architectural guidance for data-driven applications.

Enable integration across Microsoft 365, Power Platform, and Dynamics 365.

Implement CI/CD, Infrastructure-as-Code (Terraform), and automated data pipelines (ADF, Power Automate).

**Data Quality & Observability**

Implement data quality frameworks and monitoring standards.

Leverage Azure Monitor, Purview, and related tools to ensure lineage, reliability, and performance.

**Leadership & Collaboration**

Work across architecture, engineering, and business teams.

Participate in governance forums and steering committees.

Mentor junior architects and promote continuous learning.

**Competencies**

**Interpreting data:** Applies strong analytical and technical expertise to design robust data models, evaluate quality, assess performance, and make sound architectural decisions.

**Examining information:** Analyses complex data environments, integrations, and risks; solves architectural and migration challenges methodically.

**Upholding standards:** Ensures compliance, security, governance, and architectural discipline across data platforms (critical in insurance and regulated environments).

**Convincing people:** Influences engineers, architects, and business stakeholders to adopt standards, modern platforms, and best practices.

**Embracing change:** Drives cloud modernization and transformation initiatives; adapts architecture to evolving technologies and regulatory requirements.

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