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Social Media Customer Services Admin Co-Ordinator

Role : Customer Care & Social Coordinator
(to assist the Customer Services Specialist and Marketing Comms team)

Reports to : Customer Services Lead and dotted line to Marketing

Location : South Africa, full-time (junior SA based position)

Remote (home based) position, seeking applicants to be based in the Helderberg, Stellenbosch or Paarl areas where the rest of the remote team operates from. Please note the owners of the of company are based in Australia)

Applicants require a laptop and cell phone (a laptop will be provided by the employer after the 6 month probation period)

Industry : Online Fashion Retail / Owners based in Australia

Salary : Between R15,000 to R18,000 per month depending on relevant experience

Essential:

Matric with a relevant post matric qualification
Strong written and verbal communication across social and email
Calm and organised under high volume
Strong customer services experience (highly customer-centric)

Requirements:

E-commerce background and experience
Retail Clothing/Fashion background preferably
Strong written and verbal communication skills across social media and email
Clothing design / fashion industry experience (strong advantage)

Advantage

Graphic design
Fashion background
Canva, basic asset creation
Google or Meta marketing exposure (ads, analytics, email tools)
Understand how to schedule and publish social content to the marketing calendar
Comfortable using AI tools to work faster

Dutiess;

Owns the social inbox day to day (DMs, comments, reviews) in the brand voice
Supports customer email and chat enquiries alongside customer services specialist
Marketing-ops support: campaign admin, email sends, UGC and influencer admin
Involved with peak period campaigns (winter and Black Friday)
Back up customer services specialist when on leave

Financial Administrator – Curve Gear

Financial Administrator – Curve Gear (Maitland, Cape Twon)

We are seeking a highly organized and detail-oriented individual to join our team as a Financial Administrator. The ideal candidate will have a strong background in finance and accounting, with the ability to manage and maintain the financial records of our organization.

Key Competencies & requirements:

Grade 12 or equivalent
Accounting and Mathematics up to Grade 12
Financial Management / Accounting qualification (FET-level)
5 yrs relevant experience in finance admin, creditors/debtors/creditors control and relationship management and supervision
Previous experience as debtors/creditors
debtors/creditors/creditors administration
debtors/creditors/creditors reporting
Office administration
MS Excel (Intermediate)
MS Word (Basic)
Accounting packages
Syspro
English
Afrikaans
Good interpersonal skills
Team working
Detail orientated
Resilience
Deadline driven
Structured working
Assertive
Problem solving
Self starter
Drivers licence with own vehicle
Must be able to work overtime when required

Key Functions of Role, BUT NOT LIMITED TO:

Account Administration:

Maintain master data, ensure systems update correctly etc.
Ensure debtors/creditors’ accounts’ data is up-to-date, correct and update correctly
Ensure all form and notice writing templates are up-to-date and relevant
Improve departmental processes and procedures to ensure effectiveness and efficiencies

Customer Invoicing:

Administer billing process, incl monthly admin fees etc.

Customer Receipts:

Administer outstanding debt follow-up process incl management and submission of debit orders
Drive and follow-up bank account verification process
Administer acknowledgement of debt process

Communications:

Handle escalated debtors/creditors’ queries
Liaising with internal departments

Debtors/creditors reporting:

Compile debtor reports as and when required incl invoicing totals
Report on debtors/creditors for weekly management meetings
Provide relevant data from the system

Financial administration:

Compile monthly recons
Maintain contract register
liaising with banking, suppliers and other stakeholders re finance queries
Assist with continuous improvement of financial processes

Transactional activities for debtors/creditors:

Processing invoices, RTS and payments
Monthly creditors reconciliations
Obtaining approval for orders and invoice payments, requesting of correct financial documents
Daily filing of journals, requisitions and invoices, payments etc.

Weekly reporting:

Processing and printing of purchase orders
Managing of queries about debtors/creditors accounts

Perform day to day management of all payment cycle activities and provide efficient client service:

review and verify invoices and pmt requests
sort, code and match invoices/RTS
set invoices up for payment
enter and upload invoices into system
prepare and process electronic transfers and payments
prepare and perform payment runs
post transactions to journals, ledgers and other records
reconcile accounts payable transactions
monitor accounts to ensure payments are up to date
research and resolve invoice discrepancies and issues
maintain vendor files, including internet banking
correspond with vendors and respond to inquiries
produce monthly reports
assist with month end closing incl preparation of accruals and journals
provide supporting documentation for audits
Liaise with internal and external clients incl engage with banks/ customers for unallocated deposits
Maintain files and documentation thoroughly and accurately, in accordance with company policy and accepted accounting practices
Continuously improve payment processes

Ad Hoc:

Maintain asset register
Manage stationery
Other accounting tasks as needed
Operational and administrative tasks as needed
Stand-in duties for colleagues
Review and arrange for bank payment releases
Oversee and administer petty cash process
Assist colleagues with overflow work

Inventory and Supply Chain Manager – Curve Gear (Maitland, Cape Town)

Job Overview:

We are looking for a highly capable and experienced Inventory and Supply Chain Manager to join Curve Gear — a fast-growing South African menswear brand known for engineering premium, durable, and functional clothing. This role is pivotal in ensuring optimal inventory levels, streamlined replenishment flows, and accurate forecasting across our direct-to-consumer stores, online platforms, and supplier networks.

You’ll be responsible for owning the end-to-end inventory strategy — from forecasting demand and managing consolidations to ensuring stock accuracy and minimizing dead stock.

Key Responsibilities:

Inventory Planning & Flow Management

Manage, monitor, and optimize inventory flow across stores, warehouse, online, and production.
Implement and manage stock allocation and replenishment systems based on sell-through, demand, and sales velocity.
Ensure accurate and timely consolidations of stock across locations to avoid stockouts or overstock situations.

Forecasting & Demand Planning

Build and maintain rolling demand forecasts using sales data, trend analysis, and historical performance.
Align forecasts with marketing campaigns, product launches, and seasonal demand cycles.
Track high-performing SKUs and proactively plan replenishment and reorders with product and buying teams.

Supplier & Logistics Coordination

Manage supplier relationships and liaise with internal teams for order placements, production updates, and inbound logistics.
Coordinate shipments from CMTs or overseas suppliers to the central warehouse and stores.
Work with 3PLs or internal logistics to ensure timely delivery and cost-effective transport.

Stock Control & Auditing

Oversee inventory accuracy through regular cycle counts, audits, and reconciliations.
Investigate variances and implement corrective action to minimize shrinkage and errors.
Maintain systems and reporting processes to ensure real-time visibility of stock.

Returns, Transfers, and Safety Stock

Manage and process inter-store transfers, customer returns, and B2B return-to-origin (RTO) flows.
Maintain appropriate safety stock levels across key SKUs.
Lead markdown and clearance decisions for end-of-life or slow-moving inventory.

Analysis & Reporting

Develop dashboards and reports to track inventory KPIs (stock cover, sell-through, aging, etc.).
Provide insights and recommendations to improve working capital and turnover ratios.
Support executive team with forecasting for new store rollouts and expansion planning.

Qualifications & Skills:

Must-Haves:

5+ years of experience in inventory, supply chain, or stock planning — ideally within fashion, apparel, or footwear industries.
Deep understanding of replenishment logic, seasonal stock builds, and flow planning.
Strong analytical skills and proficiency in tools like Excel/Google Sheets, stock planning software (e.g. NetSuite, DEAR, or in-house POS), and reporting tools.
Proven experience managing relationships across warehousing, suppliers, and logistics.
Attention to detail with excellent problem-solving and critical-thinking capabilities.

Nice-to-Haves:

Experience in omni-channel retail and Shopify-based environments.
Familiarity with South African logistics networks and import practices.
Exposure to working in fast-growth, entrepreneurial environments.

Key Attributes:

Proactive and self-motivated — comfortable owning the numbers.
Clear communicator who can collaborate cross-functionally with product, buying, retail, and warehouse teams.
Results-driven with a strong sense of urgency and accountability.

Store Manager (Curve Gear) – Ballito Junction – Durban

The Store Leader is accountable for the overall performance, presentation and people of a single Curve Gear store. The role exists to deliver the store’s sales budget while protecting margin, controlling stock and cash, leading and developing the store team, and upholding the Curve Gear customer experience and brand standards every trading day.

As the most senior person in the store, the Store Leader translates company standards into daily execution — making sure the store opens on time, is correctly staffed and merchandised, and runs to the same standard as every other store in the group, whether or not management is present.

Key Responsibilities

Sales & Financial Performance
• Achieve or exceed the store’s monthly and annual sales budget.
• Monitor daily and hourly performance against target and take corrective action during trade.
• Drive conversion, average transaction value (ATV) and units per transaction (UPT) through service and add-on selling.
• Manage controllable costs, with particular focus on the wage-to-turnover ratio.
• Understand and contribute to the store’s four-walls profitability.

Store Operations & Standards
• Ensure the store opens and closes on time and to standard, following company open/close and cash-up procedures.
• Maintain visual merchandising, housekeeping and product presentation to brand standards throughout the day.
• Ensure continuous replenishment so that core sizes on key lines remain available.
• Comply with all company policies, procedures and standard operating procedures (SOPs).

People & Team Leadership
• Recruit, induct, train and develop store staff to required competency levels.
• Plan and publish staff rosters aligned to trading patterns and labour budget.
• Conduct daily team briefings and ongoing on-the-floor coaching.
• Manage performance and conduct fairly and in line with company policy and SA labour law.
• Develop an Assistant Manager (2IC) capable of running the store in the Store Leader’s absence.

Stock, Cash & Loss Prevention
• Ensure accurate receiving, stock counts and inventory records.
• Manage shrinkage through controls, awareness and adherence to procedure.
• Oversee cash handling, banking and daily cash-ups in line with company controls.
• Secure stock, cash and the premises at all times.

Customer Experience & Brand
• Deliver the Curve Gear service standard, including honest fit and product advice (notably on safety footwear, where correct fitment is a safety requirement).
• Administer the Hoodie-for-Life guarantee and product returns accurately and professionally.
• Process Kit Your Crew (B2B) in-store orders — capturing requirements, setting turnaround expectations and following through to fulfilment.
• Handle customer queries and complaints to resolution.

Key Performance Indicators
Performance in the role is measured against, but not limited to, the following:

Measure	What it tells us
Sales vs budget	Whether the store is hitting its number, like-for-like.
Conversion rate	Effectiveness of service in turning footfall into sales.
ATV / UPT	Basket size and add-on selling discipline.
Wage-to-turnover %	Control of the largest controllable cost.
Shrinkage %	Stock and cash control, and loss prevention.
Stock accuracy	Integrity of inventory and core-size availability.
Staff turnover & development	Team stability and 2IC succession.
Audit / store-visit score	Adherence to standards and SOPs.

Minimum Requirements

Qualifications & Experience
• Matric (Grade 12) or equivalent.
• 3+ years’ retail experience, including at least 1–2 years in a store management or supervisory (2IC) role.
• Experience in apparel, footwear or workwear retail is an advantage.
• A relevant retail or business qualification is advantageous.

Knowledge & Skills
• Sound understanding of retail KPIs, rostering and basic store financials.
• Competent with point-of-sale (POS) systems, cash-ups and stock procedures.
• Strong people leadership, coaching and communication skills.
• Working knowledge of South African retail and labour compliance basics.
• Computer literate (POS, email, basic spreadsheets).

Competencies & Attributes
• Accountable — takes ownership of the store’s results and standards.
• Hands-on and energetic — leads from the floor, not the office.
• Honest and reliable — trusted with cash, stock and people.
• Customer-focused — genuine respect for the working customer.
• Disciplined — follows process and holds the team to it.
• Calm under pressure — manages peak trade, queues and complaints.

Working Conditions
• Store-based, on the retail floor for the majority of the working day.
• Standing for extended periods; some lifting and moving of stock.
• Rostered shifts including weekends, month-ends, public holidays and peak trading periods.

Store Manager (Curve Gear) – Tygervalley

Key Responsibilities

Key Performance Indicators
Performance in the role is measured against, but not limited to, the following:

Measure	What it tells us
Sales vs budget	Whether the store is hitting its number, like-for-like.
Conversion rate	Effectiveness of service in turning footfall into sales.
ATV / UPT	Basket size and add-on selling discipline.
Wage-to-turnover %	Control of the largest controllable cost.
Shrinkage %	Stock and cash control, and loss prevention.
Stock accuracy	Integrity of inventory and core-size availability.
Staff turnover & development	Team stability and 2IC succession.
Audit / store-visit score	Adherence to standards and SOPs.

Stock Control Administrator (Maitland – Cape Town)

Curve Gear is a South African menswear brand that specializes in durable, urban industrial workwear and stylish outdoor apparel.

We are looking for the ideal candidate to drive B2B sales growth across the Western Cape and surrounding regions by generating new business, building strong client relationships, and ensuring a smooth, professional experience from first contact through to repeat orders.

Purpose of the Role

The Stock Control Administrator is responsible for controlling, tracking, and administering all stock movements across the business.

This includes store-to-store transfers, warehouse-to-store replenishment, returns, defective stock movements, embroidery/customisation stock movements, and any other internal stock transfers.

The main purpose of this role is to make sure that stock only moves when the correct system process has been followed, and that the physical movement of stock matches what is recorded in the system.

This person will help protect the business against stock losses, incorrect stock records, unauthorised transfers, and stock being moved without proper control.

In simple terms:

If stock moves from one location to another, this person must help make sure it is recorded, controlled, followed up, and completed correctly.

Key Responsibilities

Stock Transfers Between Stores
Warehouse-to-Store Stock Replenishment
Monitoring Open and Outstanding Transfers
Stock Movement Accuracy
Returns and Defective Stock Movements
Embroidery / Kit Your Crew Stock Movements
Communication and Follow-Up
Process Compliance

Required Experience

Essential Experience

The ideal candidate should have experience in:

Stock control, inventory administration, warehouse administration, or retail operations.
Working with stock transfers between different locations.
Using an inventory system, ERP system, POS system, or warehouse management system.
Working with product codes, SKUs, sizes, colours, and stock quantities.
Following operational processes accurately.
Admin-heavy work that requires attention to detail.
Communicating with multiple teams or locations.
Investigating stock discrepancies or admin errors.
Working in a retail, distribution, warehouse, apparel, or FMCG environment.

Preferred Experience

It would be beneficial if the candidate has experience with:

Apparel, footwear, uniforms, or workwear stock.
Multi-store retail stock movement.
Warehouse-to-store replenishment.
Shopify, Acumatica, or similar systems.
Stocktakes and cycle counts.
Returns and damaged stock processes.
Internal stock transfers and inventory adjustments.
Custom order or embroidery/branding stock processes.

Systems Knowledge

The candidate should be comfortable using:

ERP or inventory systems.
POS systems.
Microsoft Excel or Google Sheets.
Email.
Shared documents or trackers.
Basic reporting tools.

Experience with Acumatica would be an advantage, but not essential if the person is willing and able to learn quickly.

Minimum Requirements

Matric or equivalent qualification.
2+ years’ experience in stock control, inventory admin, warehouse admin, or retail stock operations.
Strong computer literacy.
Good Excel or Google Sheets skills.
Strong attention to detail.
Experience working with stock, SKUs, quantities, and locations.
Good written and verbal communication skills.
Ability to follow and enforce process.

Social Media Strategist – Cape Town based

Social Media Strategist

Curve Gear | Cape Town

We’re looking for the person who can make South Africa stop scrolling and say: “That’s my brand.”

Curve Gear is hiring a Social Media Strategist to help build one of South Africa’s most exciting workwear and lifestyle brands online.

Curve Gear is not just selling clothing. We are building a brand for the people who build South Africa.

From construction sites and engineering projects to farms, workshops, factories and weekend adventures, Curve Gear creates premium workwear and lifestyle gear for men who need clothing that works as hard as they do.

We are looking for a Social Media Strategist who is passionate about social media, storytelling, brand building and content that actually moves people.

This is not a “just post something” role.

We need someone who can look at a jacket, boot, work shirt or pair of utility pants and see the story behind it. The person wearing it. The job it was made for. The lifestyle it represents. The pride behind the brand.

Curve Gear has grown from its industrial roots into a proudly South African workwear and menswear brand with stores across the country and a growing online presence. Now we want to take the brand to the next level on social media.

What you’ll do

You will be responsible for building and executing the social media strategy for Curve Gear across platforms like Instagram, Facebook, TikTok, LinkedIn and YouTube.

You will help us turn products into stories, campaigns into conversations, and customers into a proud community.

Your role will include:

Developing monthly social media strategies and content plans.

Creating strong content ideas for Reels, TikToks, posts, carousels, campaigns and launches.

Writing captions, hooks and post concepts that speak directly to the Curve Gear customer.

Working with the creative team to plan shoots, product stories and campaign angles.

Spotting trends and turning them into relevant Curve Gear content.

Planning content around product drops, store launches, promotions, seasonal campaigns and brand moments.

Working with influencers, ambassadors, customers and real South African “providers” to tell authentic stories.

Understanding what performs and using insights to improve future content.

Making sure the Curve Gear voice stays strong, consistent and proudly South African.

Who we’re looking for

We are looking for someone who loves social media and understands that a brand is built one story at a time.

You are probably the kind of person who notices a great hook, saves good ads, studies what brands are doing online, and has strong opinions about what makes content work.

You should be:

Passionate about social media, content and brand building.

Creative, but also strategic.

Good at spotting stories in everyday moments.

Comfortable writing clear, strong captions and content ideas.

Interested in South African culture, retail, workwear, lifestyle, sport, outdoor living and entrepreneurship.

Able to think like a customer, not just a marketer.

Organised enough to manage a content calendar.

Confident enough to bring new ideas to the table.

Curious about what makes people stop scrolling, engage and buy.

Experience we’d love to see

Experience in social media strategy, content creation, brand marketing or digital marketing.

A strong understanding of Instagram, TikTok, Facebook, LinkedIn and short-form video.

Experience working with retail, fashion, lifestyle, outdoor, workwear or e-commerce brands would be a bonus.

Basic understanding of Meta ads, content performance and online sales funnels would be helpful.

Copywriting skills are important.

A portfolio, examples of content strategies, social media pages you’ve managed, or content you’ve created will strengthen your application.

This role is perfect for you if…

You don’t want to just schedule posts.

You want to help build a brand people are proud to wear.

You understand that social media is not only about pretty pictures, but about emotion, timing, story, community and trust.

You can take a product like a work boot and turn it into a story about grit, pride and South African work ethic.

You can take a jacket and make people feel, “That’s me. That’s my lifestyle. That’s my brand.”

About Curve Gear

Curve Gear creates premium workwear, footwear and apparel designed for South African conditions. The brand’s W.O.R.K collection is positioned as “Engineered for the Workday,” and the company describes its promise around quality, durability and locally made production.

The brand speaks to providers, builders, makers, workers, business owners and men who demand more from what they wear.

How to apply

Send us:

Your CV or LinkedIn profile.

A short video telling us why you would be a great fit for Curve Gear.

Examples of social media pages, campaigns, posts or content ideas you have worked on.

And answer this one question:

If you had to create one viral content idea for Curve Gear, what would it be?

Junior Inventory Coordinator (Cape Town based) – Clothing Industry

About Curve Gear

Curve Gear is a South African workwear brand built on durability, functionality, and purpose. We design and produce technically engineered clothing and footwear for hardworking individuals, combining performance with everyday wearability. With a growing retail footprint and expanding operations, we are focused on building a strong and efficient inventory function to support our scale.

Role Overview

We are looking for a detail-oriented and analytical Junior Inventory Coordinator to support the planning, coordination, and execution of inventory across our retail stores and warehouse.

This role is focused on ensuring that the right stock is in the right place at the right time. You will work closely with the operations and warehouse teams to manage stock levels, support replenishment, and maintain high levels of inventory accuracy.

This is an excellent opportunity for someone looking to grow into a senior inventory or supply chain role.

Key Responsibilities

Inventory Planning & Replenishment

Assist in managing stock levels across all retail stores
Support the planning and execution of replenishment cycles
Monitor stock movement and identify gaps in availability
Help ensure high-demand products are always in stock

Stock Allocation & Transfers

Coordinate stock transfers between warehouse and stores
Assist in reallocating stock between stores based on performance
Track and follow up on stock movement to ensure timely delivery

Inventory Tracking & Reporting

Monitor stock levels, sell-through rates, and product performance
Prepare regular inventory reports and insights
Identify slow-moving and fast-moving products
Support decision-making with data-driven insights

Warehouse Coordination

Work closely with the warehouse team to ensure accurate stock handling
Support receiving, checking, and system capturing of stock
Assist in resolving stock discrepancies and variances

System & Process Management

Maintain accurate inventory records within internal systems
Support stock takes and cycle counts
Ensure inventory processes are followed consistently
Identify opportunities to improve inventory processes

Requirements

1–3 years’ experience in inventory, supply chain, retail, or a similar role
Strong attention to detail and organisational skills
Good analytical ability and comfort working with data
Proficiency in Excel or Google Sheets
Ability to work in a fast-paced environment
Strong communication and coordination skills

Advantageous

Experience working in retail or apparel environments
Exposure to inventory or ERP systems
Understanding of stock planning or replenishment principles

B2B Sales Rep (Curve Gear)

Curve Gear is a South African menswear brand that specializes in durable, urban industrial workwear and stylish outdoor apparel.

Core Responsibilities

New Business Development

Prospect daily and actively generate your own opportunities.
Cold call, visit sites, network, and open doors.
Focus on key industries: corporate, construction, hospitality, schools, and resellers.
Convert first meetings into paying customers.

Sales Pipeline Ownership

Manage the full sales cycle: lead → meeting → quote → close → repeat business.
Maintain complete oversight of every opportunity — no missed follow-ups.
Build and manage a healthy pipeline to consistently achieve targets.
Ensure all leads are actioned and no opportunities slip through the cracks.

Client Relationship Management

Turn prospects into loyal long-term clients.
Understand each client’s operational needs and recommend tailored workwear solutions.
Build strong relationships that drive recurring revenue.
Deliver a consistent, professional Curve Gear brand experience at every touchpoint.

Sales Execution

Conduct client meetings, fittings, and product presentations.
Identify client needs and recommend suitable solutions.
Negotiate pricing within company guidelines.

Order & Process Coordination

Work closely with internal teams to ensure accurate quoting and smooth order fulfilment.
Ensure orders are correctly confirmed, paid for, and executed on time.
Communicate timelines clearly and manage expectations throughout the process.

Market Presence & Networking

Represent Curve Gear at networking events, expos, and industry gatherings.
Build strong connections with local businesses.
Actively grow the brand’s presence across the Western Cape region.

Requirements

Minimum 2+ years of B2B sales experience (workwear, apparel, corporate wear, or related fields preferred).
Existing client base is an advantage.
Strong drive, resilience, and a proactive approach to generating new business.
Excellent relationship-building and negotiation abilities.
High attention to detail and strong organisational skills.
Self-motivated, able to work independently, and take full ownership of results.
Confident communicator with solid presentation skills.
Valid Code 08 driver’s license and reliable vehicle (essential).

Who Thrives in This Role

A natural people-person with excellent communication skills.
Professional, presentable, and confident in client-facing situations.
Comfortable with cold calling and actively pursuing opportunities.
Committed to delivering an exceptional customer experience every time.
Reliable, trustworthy, and accountable.
Highly organised, detail-focused, and execution-driven.
Ambitious, motivated, and eager to grow within a scaling business.